What are the responsibilities and job description for the Vendor Compliance Lead position at Therabody?
Who We Are:
Our singular mission is to help people feel better naturally. We believe that when people feel better, they’re freer to do what moves them. We’re committed to continuous innovation and surround ourselves with specialists, thought leaders, and experts - inside and outside of the office.
We’re dedicated to leading the tech wellness industry, and that starts with our employees. If you thrive in creative environments, are concerned with big, innovative ideas, love to collaborate, have an entrepreneurial spirit, and are driven to succeed, get in touch with us. Together we can push the limits of what can be achieved for everybody.
Who we’re Looking for:
Therabody is seeking a Vendor Compliance Lead who will oversee the coordination of routing, picking, labeling and shipping of LTL orders. The Vendor Compliance Lead will ensure the timely and accurate delivery of merchandise to customers. This position reports to our Fulfillment Manager. Must have retail fulfillment experience and routing experience.
Key Responsibilities
- Facilitate and support issue resolution, ensuring shipping requirements are met to meet our sales & customer expectations.
- Oversee the team in the routing & scheduling of all outbound Orders, including routing, picking, packing, staging, and labeling.
- Interact with Sales, Transportation, Order Management, by coordinating with Distribution and other departments to schedule and route outbound Orders timely and accurately.
- Ensure the process will help to reduce and eliminate Chargebacks.
- Ensure timely delivery of needed supplies to maintain timely outbound orders.
- Ensure needed supplies are ordered & on-hand in advance to processed B2B Orders.
- Ensure the routing & scheduling of all outbound Orders, including routing, picking, packing, staging, and labeling.
- Ensure needed supplies are ordered & on-hand in advance to processed B2B Orders.
- Improve, develop, and implement all workflow related processes and work instructions.
- Work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.
- Communicate effectively with our Sales, Transportation & Distribution teams to resolve any issues with orders.
- Work in both an office and production distribution environment.
The Right Person Would Have
- Background with 3PL and/or domestic routing
- 3 years’ experience within a consumer products and retail fulfillment environment
- Understanding of distribution routing processes & concepts
- Experience with distribution terminology, analysis, and management
- Experience in Snap, SOS, Netsuite.
- Experience with big box retailers.