Project Manager II

Essential Duties and Responsibilities:

• Manages the delivery of all technical and service aspects of projects and studies for clients.
• Resolves preliminary design of the study and evaluates and understands the study.
• Serves as the internal link within the company and will have direct contact with all internal departments and direct one on one contact with external customers.
• Initiates the involvement of appropriate departments, maintaining continuous communication with those departments, and ensures the work delivered to customers is of a consistently high standard.
• Attends Project Meetings at the business or customer site. Leads and represents the business at kick off meetings as required by the customer.
• Leads and facilitates customer teleconferences, visits and audits as required, and provides timely provision of customer reports and updates.
• Interacts with Quality Assurance/Regulatory personnel to drive Problem Reports to closure.
• Ensures customer needs are properly translated into quotation, and has responsibility to monitor and amend the quote and budget as required.
• Provides accurate and timely financial forecasting and reporting.
• Responsible for revenue recognition for projects and verifies final production information for Accounting Department prior to invoices release.
• Participates in cross-functional business process improvement activities as required.
• Works closely together with the account manager to gain overall customer satisfaction.
• Applies Good Manufacturing Principles in all areas of responsibility.
• Demonstrates and promotes the company vision.

Basic Minimum Qualifications:

To perform this job successfully, the individual will perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Requires understanding and competent use of SOPs required by company Quality standards.
• Requires excellent organizational, planning, verbal, written and numerical skills with the ability to analyze and define solutions and manage multiple tasks to meet deadlines.
• Requires strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients.
• Requires ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.

Education/ Experience:

• Requires a Bachelors degree, preferably in a health related field. Prefer advanced degree in a health related field.
• Requires 3 years of successful experience in clinical trial project management as a Project Manager or Coordinator.
• Requires in depth understanding of clinical trials.
• Requires strong interpersonal and communication skills to include excellent relationship building.
• Requires proficiency in personal computer applications (e.g. Microsoft Word, Excel, PowerPoint, Access, Outlook).
• Requires experience with customers in a dynamic environment.
• Requires excellent communication, organizational skills and project co-ordination skills.
• Prefer proficiency in appropriate project planning tools e.g. Microsoft Project to communicate milepost and critical path activities and responsibilities.
• Mastery of basic Project Management concepts as a recognized institution in project

management.

• Other duties as assigned

Supervisory Responsibility:

• None.

Work Schedule:

• 8:00AM to 5:00PM core hours, additional hours as required.