What are the responsibilities and job description for the Leasing Specialist position at Thies & Talle?
Thies & Talle Management Inc., a leading property management company with nearly forty years of experience in the multi-housing industry, has an opening for a Full-time Leasing Specialist at three of our apartment communities located in St. Cloud, MN. Duties include rental, resident relations and general administrative duties. Must have good communication and customer service skills, basic computer skills, be well organized and detail oriented. Prior sales, retail or property leasing experience a plus! Must be able to multi-task in a busy office atmosphere. Wage depends on experience. Equal Opportunity Employer
SUMMARY: Shows and leases apartments or townhouses to prospective tenants. Assists with other office-related duties as necessary to contribute to the property’s overall performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice.
- Interviews prospective residents and records information to ascertain needs and qualifications.
- Accompanies prospects to model or available units and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of area amenities, services available, and terms of lease.
- Follows-up with prospect through thank you note, phone calls, etc.
- Ensures compliance and adherence to Fair Housing laws.
- Refers prospects to other Thies & Talle Properties as appropriate.
- Enters prospect and applicant information into Property Management software. Uses system reports to monitor closing ratios, upselling opportunities, etc.
- Completes lease form or agreement and collects rent deposit(s).
- Collects monthly rents.
- Receives service requests.
- Maintains emergency telephone numbers.
- Prevents solicitors from contacting residents on the property.
- Schedules move-ins and move-outs.
- Maintains an up-to-date resident file on every unit.
- Monitors leasing process and attend employment training when required.
- Provides other administrative and support assistance as needed by site office and Property Manager.
SECONDARY DUTIES AND RESPONSIBILITIES include the following:
- Acts as a liaison between residents and community services.
- Prepares and distributes notices and newsletters.
- Helps residents and applicants with their paperwork.
- Notifies residents of important events.
- Assists with resident functions.
- Files documentation in resident files.
SUPERVISORY RELATIONSHIPS: To perform this position successfully, an individual must be able to work within the following supervisory relationships:
The Leasing Specialist reports to the Property Manager. The Leasing Specialist does not supervise other employees.
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