Assistant Manager

• Assist the Store Manager in achieving sales and other financial targets. Must be able to analyze and understand financial goals/reports and track both individual and store results.
• Assist the Store Manager with interviewing, hiring, and training employees (staff of 3-15) according to company guidelines.
• Supervision of employees engaged in sales work, production, taking inventory and reconciling cash and sales receipts.
• Demonstrates success in selling. Uses selling techniques such as add-on sales and describing engraving information to customers to enhance salesmanship and reach store and individual sales goals. This requires constant standing and walking to work with customers and show them merchandise.
• Is proficient in the basic skills of store operations: engraving; performance of all register transactions; and equipment maintenance. This requires constant standing at the register and equipment as well as occasional squatting and kneeling. Ensure teammates are properly trained in these duties.
• Participate in store activities of stocking, processing incoming and outgoing merchandise shipments in a timely manner. This requires constant standing and walking, occasional squatting and kneeling, frequently lifting & carrying up to 10 lbs and occasionally 11-30 lbs as well as frequently climbing a 3 foot ladder working with arms overhead and occasionally using a 3-10 foot ladder to work with arms overhead.
• Plans/prepares work schedules, managing to required payroll hours.
• Responsible for motivating/managing staff to ensure store is in legal compliance, and that employee relations issues are handling appropriately in the absence of the SM.
• Coordination of sales promotions/merchandise displays. Maintains a clean, visually appealing store to company guidelines. This requires frequent walking, standing, squatting, kneeling, lifting and carrying, and working with arms overhead to prepare displays.
• Creates a store environment that ensures great customer services. Resolves all customer complaints.
• Responsible for physical security of the store and off-site storage locations including locks, shipments and cash.
• Responsible for daily balancing of cash, nightly bank deposits and ensuring staff is in compliance with company policy and procedures.
• Responsible for twice annual comprehensive physical inventories. Maintains accurate inventory results throughout the year by analyzing weekly shipment reports and merchandise transfers.
• Work single coverage.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)
• Retail management: 1 year (Preferred)

Work Location: One location