Mortgage Closer

Think is seeking an organized, driven, and dependable individual for a Mortgage Closer. As a Mortgage Closer you will play a key role in helping our customers purchase their dream home by accurately and efficiently preparing and processing loan closing packages and building and maintaining knowledge of various mortgage products and processing documentation.

Working behind the scenes, you will make a significant impact on the customers you serve and the team you support daily. You will use strong attention to detail to ensure loan packages are properly assembled, and that closing disclosures, signatures, and statements are verified and obtained in a timely manner.

In addition to organizational skills, an ideal candidate will possess excellent communication and interpersonal skills needed to collaborate and effectively partner with Think Staff and customers to answer questions related to closing requirements, monitor signatures are received in appropriate timeframes, and troubleshoot issues in the electronic signature system.

Additional responsibilities include:

• Ensure that mortgage loan files contain proper loan documents, correct fees, and closing instructions for the title companies
• Answer questions regarding closing requirements
• Prepare initial closing disclosure for customer signature
• Support customers and coworkers by troubleshooting issues with the electronic signature system
• Prepare and balance closing fees with title companies
• Prepare wire request based on request from Mortgage Advisors and forward to Mortgage Processors
• Maintain knowledge of various mortgage products and services and how this impact closing packages
• Maintain familiarity with mortgage documents, particularly purchase agreements and title work

Education and Experience Requirements

• High school diploma required
• Associates or Bachelor's degree in business, finance or related field preferred
• Six months experience in customer service required
• 1 year of banking or mortgage industry experience preferred

Think's open culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced.

Think Bank is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin