Director of Creative

Who We Are

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room® quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra’el Cohen, thought that was outdated too — so, in 2013,  they created ThirdLove — a third, better option, which doesn’t force us to choose between being sexy or comfortable. 

What Our Team Embodies

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees’ real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is  inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we’d love to hear from you.

What We Are Looking For

ThirdLove is hiring for a Director of Creative that will define, evolve and unify our content across all channels. You will be responsible for leading teams through the end to end creative process from ideation to campaign delivery, creating a seamless elevated content experience for our customers at every touchpoint. This candidate will lead and inspire the photo and video art direction, visual design, editorial and creative operations teams. You are a strategic and thoughtful leader who inspires, is innately creative and collaborative, and will thrive in an entrepreneurial and fast-paced environment. We are not afraid to take big creative risks and want a leader who is aligned to this.

What You Will Own And How You Will Make A Difference 

• Proven ability to set seasonal creative direction, inspiring and leading their teams through content creation across all customer and marketing channels for photo and video
• Collaborate with brand, lifecycle, and performance marketing, merchandising, and insights team to help drive short-term and long term creative strategies
• Work closely with marketing and creative executive team to support business goals with groundbreaking creative
• Manage team to evolve brand style guides to synchronize brand identity, voice, and aesthetics across all aspects of the experience 
• Manage multiple projects and teams simultaneously and effectively
• Understand and use customer insights and behaviors to develop creative strategy to ensure creative is relevant and fresh and able to reach the proper audience
• Lead with a test and learn mindset, leveraging data to inform creative strategies and design decisions
• Move with urgency, establishing clear processes for efficient workflow and communications
• Attract, retain, and develop a team of talent, driving ongoing optimization of team and skill sets

Who You Are

• Bachelor's degree 
• 15 years of progressive, authentic leadership experience in roles demonstrating creative development, both agency and client side with a focus in eCommerce
• Proven ability to partner cross functionally, with an understanding of customer experience, data, marketing, and merchandising
• Experience in small and large-scale projects in eCommerce, digital media, in-store, and advertising
• Strong conceptual and strategic thinker – able to communicate effectively and influence others
• Open-minded, passionate about your work, and can energize and align others towards a common goal
• You are committed to the timely project delivery, within budget and meeting revenue expectations
• You are analytical, focused on the customer and growth, and are on top of creative trend
• You are proactive and entrepreneurial, behaving with integrity and transparency
• Demonstrated experience in leading creative projects from ideation to delivery and launch
• Experience leading teams, demonstrating the ability to lead and deliver on various projects, perform well under pressure, and excel in providing reliable and clear communications
• Clear, concise, and transparent communication style
• A clear strategy for design-centered processes and proven methodologies for identifying and solving problems in the creative workflow 
• Strong brand portfolio full of a wide range of visual styles through various channels
• Dedicated and strong attention to detail and a passion for storytelling

ThirdLove Offers You

• Competitive salary equity
• Medical/Dental/Vision insurance
• Paid parental leave
• Flex time off
• Discounted and free products

Diversity

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.