What are the responsibilities and job description for the Food Service Director/CDM position at Thomas Cuisine?
Thomas Cuisine is looking for a Food Service Director/CDM for Calder Woods in Beaumont!
Joining the Thomas Cuisine team is the next best step on your personal and professional journey. Your leaders will inspire you, and your team members will cheer you on, to live a fulfilling life, with a dependable schedule and regular hours. We do the right thing, and support you with career development programs, goal setting, and mentorship from the minute you’re hired.
The Food Service Director/CDM is a key leadership position and is directly responsible for the successful operation of the Food and Nutrition Department in a senior community. The Director ensures client, customer service/satisfaction with efficient cost management; meeting and exceeding client expectations. Responsible for all food service-related activities; including patient care and non-patient food services (retail, catering, etc.), quality improvement, sanitation, infection control, and all hospital-related activities.
Salary: $70,000- $75,000 annually plus bonus potential
What you will do:
- Oversees the function of all food and beverage at the account to ensure excellent customer service and maximize revenue to support overall account operations.
- Consistently offers professional, friendly and engaging service.
- Ensures service standards are meticulously followed while actively supporting the entire restaurant team.
- Handles guest and client concerns and react quickly and professionally.
- Balances operational, administrative and colleague needs.
- Maximizes revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions.
- Manages the departmental budget.
- Manages all event inquiries and oversees bookings of Restaurant and Lobby.
- Staffs and oversees execution of on site events.
- Develops and implements cost-saving measures.
- Communicates with all departments to ensure that customer service needs and expectations are fulfilled.
- Oversees an energetic and proactive approach to interviewing, selecting, training, counseling, disciplining and scheduling of all food & beverage team members with a goal of always staying multiple steps ahead of turnover.
- Works directly with staff to assure food and beverage quality, good service, and cleanliness are strictly adhered to.
- Assures inventory and its protocols and systems are always maintained.
- Perform job functions with attention to detail, speed and accuracy.
- Communicate clearly and professionally in verbal and digital environments.
- Prioritize, organize, and follow up.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Work with minimal supervision.
- Minimum of five (5) years as Food Service Director experience preferred, depending upon formal degree or training
- Certified Dietary Manager preferred or obtain the certification within in a year.
- Five (5) to seven (7) years of direct food service operational management experience with inventory and purchasing knowledge and control
- Experience in a retirement community is desirable but not required.
- Strong knowledge of full service dining room management.
- Proficient with MS Office, and other organizational computer tools.
- Budgeting, Capital and Strategic Planning
- Flexible and adaptable to change.
- Provide legible communication and directions.
- Current ServSafe Food Handler Certificate Required.
- Previous P&L accountability or contract-managed service experience is desirable.
Ability to:
Qualification and knowledge required:
Education: High school certificate or equivalent. Bachelor Degree preferred. Dietary Manager Certification a Plus
Thomas Cuisine is an award-winning, privately-held contract food service company operating in 18 states and growing! We advocate the healing power of whole foods. We believe in preparing scratch-made cuisine fresh each day. Our clients include hospitals, upscale senior living communities and corporate dining facilities. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values and building relationships while "doing the right thing". We seek to make a valuable difference to those we serve- one nutritious meal at a time.
REAL Food | Genuine Service | Enduring Relationships
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Salary : $70,000 - $75,000