What are the responsibilities and job description for the Account Manager position at ThornCrest Coastal LLC?
Job Summary
As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. The Account Manager will also answer client queries and identify new business opportunities among existing customers. This unique position requires an individual that poses a positive attitude, strong organization skills, the ability to multi-task, communicate effectively both verbally and written, and be eager to learn!
Ultimately, you should be able to grow our business by building successful, long-term client relationships.
Responsibilities
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Work with Distribution account representatives to ensure sales increase
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. monthly sales results and Quarterly forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
Skills and Specifications:
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Highly energetic, self starter who excels in rolling up his/her sleeves and showing off their technical skills in data management and reporting
- Decision making, problem solving and creative thinking skills.
- Highly proficient level computer skills including MS Word, PowerPoint, Keynote, Excel
- Ability to multitask, prioritize a variety of tasks and meet deadlines.
- Attention to detail and strong communication skills are essential due to the collaborative nature of the team and business.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
Application Question(s):
- You're preparing a sales presentation to showcase quarterly sales growth and forecast future trends.
Which feature of Microsoft PowerPoint would you use?
A. Embedded excel charts
B. SmartArt graphics
C. Slide transitions
D. Animation effects
E. Action buttons
- A customer is interested in a car and asks for a lower price than the listed price.
What would you do first?
A. Ask them what their ideal price is and explore potential areas for compromise
B. Emphasize the car's condition and firmly reiterate the asking price
C. Accept their offer to avoid losing the sale
D. Offer a slightly reduced price but not as low as the buyer requests
- In a new worksheet, what's the correct formula to reference Cell D5 from the ALLSALES worksheet?
A. =ALLSALES!D5
B. =ALLSALES!"D5&"
C. ="ALLSALES"D5
D. ='ALLSALES'D5
E. =D5
Ability to Commute:
- Mount Pleasant, SC 29464 (Required)
Ability to Relocate:
- Mount Pleasant, SC 29464: Relocate before starting work (Required)
Work Location: Hybrid remote in Mount Pleasant, SC 29464
Salary : $1,000 - $55,000