What are the responsibilities and job description for the Summer Intern position at Thorntons Inc?
DescriptionThe Guest Service Representative is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives.Essential Job Functions (RESPONSIBLE TO)• Delivers guest service with a “how may I help you” attitude. Looks for opportunities to delight guests and follows instructions from store management.• Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.• Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.• Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).• Clean the parking lot and grounds surrounding the store as needed.• Advise store management of any maintenance or safety problems.• Practices safe working habits that align with company safety rules• Properly uses the Guest Service Department for guest service issues• Stay familiar with all Thorntons policies applicable to the GSR position as outlined on Thorntons Intranet.• Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations• Perform additional duties as assigned.• Maintain PAR levels as outlined on PAR sheet per store expectations.
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