Office Lead

Position Title

• Office Lead

Description

This position is a front office position with equal responsibilities in basic clerical duties, billing, customer engagement and creating systems to better manage workflow, increase efficiency and reduce waste. This position reports to the Vice President. This position offers the possibility for professional and financial growth based on performance.

Office Functions

• Check mail daily and route mail/deliveries properly
• Submit all employee timesheets to business office daily for processing
• Maintain and establish filing and record keeping systems, especially digital systems, for work orders, contracts, administrative items, etc.
• Utilize existing work order system to produce invoices and bill customers.
• Utilize word processing software, work order software, email software, printers, fax machines, and other standard office technology as required.
• Ensure a clean, customer focused front office experience
• Occasionally assist in making employee travel arrangements
• Answer phones as required and route calls. Follow up on any messages left. Ensure lead or management personnel are aware of any pending messages.
• Create forms, processes or systems as necessary to organize and direct workflow
• Organize and maintain accounts receivable for various departments. Ensure invoices are billed immediately after work is complete. Ensure payment before any aircraft leaves.
• Follow up on past due invoices/accounts.

Assist Compliance Personnel

• Ensure work orders are completed correctly and closed in a timely manner.
• Communicate with customers on work status and technical information as necessary

All other duties as assigned.

Qualifications

• High School Diploma or GED
• Excellent written and verbal communication skills
• Detail oriented, organized and efficient
• Ability to multi-task and prioritize competing priorities
• Ability to work with firm deadlines in a fast paced environment
• Must pass a pre-employment drug test and random post-employment drug tests
• Must pass a pre-employment criminal background check to obtain facility access badge
• Must be able to bend, sit, stand and engage in repetitive movements
• Must be able to lift 30lbs unassisted

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $18 - $26