NOTES: 

• THIS IS A U.S.-BASED POSITION.  PLEASE DO NOT APPLY IF NOT CURRENTLY RESIDING WITHIN THE U.S. 
• AGENCIES: ThoroughCare is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any ThoroughCare-employee in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of ThoroughCare, Inc. No fee will be paid in the event the candidate is hired by ThoroughCare due to the referral or through other means

ThoroughCare, Inc. is a healthcare platform services vendor, founded in 2013 and headquartered in Pittsburgh, PA.  Our targeted solutions assist healthcare providers with their participation in value-based care management and wellness programs - whether it's fee-for-service, shared-risk or capitation-based - with focus on the combination of improved patient quality of life, reduced spending, and increased revenue.  ThoroughCare software is currently used to support over 250,000 patients across nearly 600 primary care and specialty practices across the United States.

We are driven by our passion to improve the quality of life for every person we can. Our mission is to simplify integrated whole patient care by extending the care setting beyond the facility and into the patient home and empowering care teams through features designed with clinicians in mind. We're proud of earning our spot on the 2021 Inc. 5000 list of fastest growing companies (#854!), and we are looking for motivated and experienced individuals to join us on our journey.

We are seeking a Quality Assurance Lead to assist in our production of innovative solutions for the healthcare industry.  You will be working alongside some of the best software developers and product managers in healthcare technology.  By working for a rapidly growing company, your hard work and creativity will bring an immediate and significant impact for our organization and the healthcare providers who utilize our platform. Your primary responsibility will be to work with ThoroughCare staff and key stakeholders to heighten the testing maturity model around the ThoroughCare products and solutions. This role will lead the testing efforts of ThoroughCare Solutions thus supporting the mission, vision strategies, objectives, and goals of business in driving world-class solutions to meet the needs of a clinically focused user community.

Our ideal candidates are highly motivated self-starters: those who can hit the ground running and quickly get up to speed with our solutions, our technology, and the testing tools; those who extol the value of Agile Software Development (Scrum, epic/user story-based requirements, test-driven development, continuous integration); those who innovate through strong situational analysis, problem resolution skills and the assertiveness to think outside the box. 

This position is full time and available immediately.  Benefits include health insurance, paid vacation and career advancement opportunities. Onsite placement for this position is preferred, however working remotely is possible with this position.  This is an excellent opportunity to build your career with a growing healthcare software company. If you aspire a career in software design and product development, and take pride in building world-class software solutions, we’d love for you to be a part of our team!

General Responsibilities

• Test Strategy - While working with agile teams, develop and manage test strategies that will include approaches for creating test data, develop regression and integration testing procedures, as well as  enhance our  automation methodologies to ensure higher quality delivery and test coverage
• Testing Management - Responsible for management and coordination of all testing activities on assigned projects including definition of testing approach, test effort estimation, progress and status reporting, training and education on D&B QA processes and tools
• Testing Processes: Drive and contribute to the Manual and Automation test strategy, scripts, and framework focusing on test architecture, re-usability, stability, performance, scalability, and related Quality/team metrics
• Test Methodologies– Ensure effective and efficient application of test processes and tools using techniques such as White box, Grey Box, Black box, Test-to-Pass, Test-to-Fail and automation
• Knowledge Transfer and Training - Creating and Promoting QA standards and best practices across Agile teams
• Continuous Improvement -  Work with Scrum teams to complete root cause analysis and corrective action plans to ensure higher quality test coverage throughout the development and UAT development life cycles
• Advise Senior Leadership on status, risks and their resolutions as they relate to testing and quality assurance
• Create test coverage documentation, test execution plans, and metrics reports
• Provide hands-on test support when necessary to verify front-end and back-end changes, user workflows, database, API, security, performance, mobile device, browsers
• Perform other duties as requested and assigned

Skills/Qualifications

• 3 years of QA management experience leading or mentoring a small team
• 3-5 years of experience within the Quality Assurance specialty
• Experience of database testing including designing and manipulating test data using SQL server.
• Experience in writing reusable regression test cases for APIs and building, and maintaining a test case library
• Software Development background strongly preferred
• Must have worked on applications or web technologies for fast paced delivery of content, preferably in the Healthcare IT space
• Competent Leadership skills and displays professionalism in presentation skills, negotiation and resolving conflict 
• Ability to adapt to a changing environment
• Self-motivation and ability to stay focused when challenged; handle multiple tasks simultaneously 
• Ability to flourish under pressure and get the job done with attention to detail and within deadlines
• Ability to establish and maintain effective working relationships with a service-oriented attitude in a team environment.
• College degree or equivalent work experience required.  BS/BA in Computer Science, Information Systems, Computer Engineering, or a related field.
• Must have excellent knowledge in Jira/GitHub or other development agile tracking tools, Google, Microsoft products, Zoom web meetings or equivalent software products
• Knowledge and experience with automated testing tools preferred 
• Testing licensure or certification (a plus). 

Are you interested in this job?  Send a resume, cover letter and salary requirements to jobs@thoroughcare.net.  Candidates may be asked to take a programming skills test.  All candidates are subject to a background check and must be authorized to work in the United States.