Product Associate

About the Role

Home Solutions is seeking a highly motivated and detail-oriented Product Analyst to join the Go to Market (GTM) team. The GTM Product associate will focus on the maintenance, support, and feature development of the lead distribution platform to ensure effective revenue optimization of our digital experiences. You will play a pivotal role in supporting a mission-critical technical system as we continue to grow and scale. 

Your Day-to-Day

Platform Support:

• You will be responsible for providing day-to-day support for the lead platform system, including:
• Making precise and detailed adjustments to key revenue-generating components of the system
• Collaborating with cross-functional teams to implement business-critical requests
• Conducting regular analysis of the lead platform to identify and address any performance or functionality issues.
• Monitoring system health and implementing proactive measures to prevent potential issues.

User Support:

• Act as a primary point of contact for internal and external users regarding the lead platform product.
• Provide timely and effective support to resolve user queries, issues, and escalations.

Data Analysis:

• Analyze data and feedback to identify trends, patterns, and areas for improvement for the lead platform product.

Documentation:

• Create and maintain comprehensive documentation related to platform features, known issues, and troubleshooting procedures.
• Develop training materials for internal teams to facilitate effective platform usage.

Continuous Improvement:

• Collaborate with the product development team to prioritize and implement feature enhancements and updates.
• Participate in regular product review meetings to provide insights and recommendations for improvement.
• Conduct post-implementation reviews to evaluate the impact of changes and identify areas for further optimization.

About You

• Bachelor's degree in a related field (e.g., Computer Science, Business, Information Systems).
• Detail-oriented mindset with a commitment to delivering high-quality results.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed recommendations.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Familiarity with lead generation platforms and related technologies is a plus.
• Proficient in data analysis tools and techniques.

About Us

Launched Fall 2017, Home Solutions targets the rapidly digitizing home services vertical and  matches homeowners with the right service provider to meet their needs. Through our websites, Home Solutions has a proprietary audience of 47M homeowners and prime real estate in search engines.  We have created a whole class and layer of guides, reviews, and ratings that are “best on the Internet” and editorially independent. 

Three Ships started as a digital agency in 2009, and today encompasses businesses in the Sleep, Home, Auto, and Health industries with 65 owned and operated websites that help brands connect to consumers to buy with confidence. The Three Ships team brings deep expertise from top customer acquisition, digital media, and digital marketing firms, all of which maintain our market leadership position in each vertical. We bring a “digital edge” through deep domain expertise, proprietary assets, thought leadership, and a unique operating system focused on value creation.

Headquartered in Raleigh, NC, Three Ships also has hubs in Charlotte and the United Kingdom, as well as, remote employees all over the United States.

Why You Should Join Us

• Results: At Three Ships we have eleven consecutive years of profitability and a track record of successful growth in the digital marketing space.
• Stability: We are privately owned, have a holding period of “forever,” have no debt, and have significant cash to invest – we’re “rock-solid” financially.
• Exposure: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands.
• Market Landscape: The digital home services marketing landscape is transforming. There’s no better time than now to be building a business in this space.
• Career Growth: There is no cap on growth, promotions or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
• Learning: We are a small and mighty team but also have the advantage of tapping into the Three Ships ecosystem and working with subject matter experts in paid media, creative, branding, content strategy, SEO, and more. The opportunity to grow new skills and learn from smart people is endless.
• Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun.

The Package

As a full-time employee of Home Solutions, you’ll have access to competitive benefits, including flexible time off,  health/dental/vision, 401k match, an annual Relax & Recharge Bonus, an annual Learning & Development stipend to enroll in class(es) of your choosing, and up to $75 mobile reimbursement. If you join us in person in our Raleigh or Charlotte locations, we have an office stocked with snacks, coffee, and just about every other beverage you can imagine.

EEOC Statement 

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.