System Specialist

Feel Seen at Thrive!

Company Information: Learn more about this community here

Salary: $60,000 - $70,000 per year

Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 7 years in a row, Thrive builds on its culture by offering the following benefits:

• Unlimited Vacation!
• Paid Birthday Off
• Generous Employer Matched 401k plan!
• Medical benefits effective 1st of the month following your start date!
  • 100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates
  • Optional HMO dental plan including adult and child orthodontics
  • Vision
  • $20,000 life insurance policy
  • Long-term disability coverage
• 24 hour Employee Assistance Program/Hotline
• Discounted Pet Insurance rates additional voluntary benefit options
• $300 annual professional development/tuition reimbursement
• Training opportunities and career progression/growth plans!

System Specialist Purpose:

The Systems Specialist provides support on the Home Office Systems team to assist with Help Desk support, setting up utility accounts and leases for new communities, and team projects as needed. A successful candidate for the Systems Specialist position will require an experienced background in the multi-family housing industry, and the knowledge required to provide top tier support to their fellow Thrivers.

Thrive is committed to enhancing the value of each property through adept leadership, outstanding customer service, and the cultivation of genuine community spirit. The Systems Specialist is anticipated to make significant contributions to uphold and perpetuate our mission and values.

Job Responsibilities:

• Responds to, solves, and helps to maintain Thrive Help Desk tickets
• Acts as an administrator to Thrive’s line of business applications (On-Site, Reputation.com, SharePoint and Yardi, among others
• Assists with a wide array of Systems Team projects and new product roll outs
• Participates in community offboarding/onboarding activities as assigned by Systems Manager
• Identifies inconsistencies and inefficiencies in daily operations and creates solutions to triage
• Additional projects and initiatives, as assigned by the Systems Manager and Director of Operations

Qualifications:

• 3 years’ experience with Yardi Voyager
• 3 years’ experience with On-Site
• Knowledge of multifamily housing market pricing
• Strong people skills with a desire to teach others

Desired Competencies:

• Service oriented – willing to give back to the home office team to make Thrive a truly special place to work
• Problem Solving – Identifies and resolves problems in a timely manner
• Written Communication – Writes clearly and informatively; Able to read and interpret written information
• Adaptability – Adapts to changes in the work environment; Manages competing demands
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently
• Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position

* Please submit your resume and cover letter. *

If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.

Physical Requirements

• Indoors (90% to 100% of the time); outdoors, all conditions (0% to 10% of the time)
• Stand and walk or sit alternatively depending on specific needs of the day. Estimate 10% of time is spent on feet and 90% sitting at desk.
• For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check Policy

Thrive Communities conducts background checks after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

Thrive Communities reserves the right to modify this policy at any time without notice.