Tia is the next-gen women’s health platform fusing empathy & innovation to help women thrive.
Tia is the next generation women’s healthcare platform bringing empathy and innovation together to help women thrive. Our interdisciplinary team of doctors, designers & data enthusiasts have seen first-hand how women's needs have been radically underserved and underestimated, and are on a mission to build a new distinctly female care model from the ground up, online and offline.
Tia’s ecosystem of products, tools and services — from the Tia app to the Tia Clinic, a real-world gynecology, primary care, & wellness practice based in NYC — is connected by a unique, human-centered approach to care that focuses on listening and learning all about women and their holistic needs, from anatomy to emotions, from gut health to getting it on. Tia encourages honest and transparent conversations about patients’ health, both with their care team and their community of members, to help women make independent and informed healthcare decisions with confidence and ease.
Role Title: Design Project Manager
Manager: Head of Development
Role Summary: As the Design Project Manager you will oversee the design of new clinics from site selection through close out, working closely with Tia’s Head of Design and the Development team. You have a background in architecture and will be responsible for the design, architecture, engineering, and space management of new Tia clinics. You will create, maintain, and nurture relationships with design partners and consultants, serving as the bridge between external partners and internal Tia teams. You are proactive in delivering creative solutions and adaptable in the face of changing condition, as well as adept at developing design standards for scale, while maintaining the unique design of Tia’s brand.
Tia Company values you “spike” on:
Make something that people want
Achieve excellence, with regard to impact over effort
Act as a pack, not a lone wolf
Insist on diversity
Find joy and gratitude every day
Teamwork centric but with respect for top down directives when necessary
Holding people accountable
Strongly adheres to process
Ability to set a plan, and manage to the plan, metrics of success and manage to it
Clear communication style - directive and straight-forward, not dramatic or passive
Extremely good at prioritization, even when multitasking
Time management Detail-oriented
Holding people, organizations accountable
Incredibly high bar for excellence
Proven ability to learn from mistakes, ability to reflect
Motivates others, despite changing expectations
Proficiency in MS/Google Suite, and Smartsheets
Working knowledge of Autocad, Revit, SketchUp, Adobe Suites and other design modelling /drafting software
Architecture degree (preferred but not required)
Process of creating and implementing SOPs
Problem perception escalation
Skills to motivate. You can build a team of leaders
Timeline management/ deadline delivery
Planning and goal setting
Knowledgeable of the design/construction industry and up to date on the ever-changing trends
Strong negotiation skills
Thrive in a start-up environment and be comfortable with change
1. Oversee Design from site selection through close out in the development process for building and opening new spaces
Ability to resolve conflicts between real estate, construction, facilities, operations, and design team members, both internally and externally
Streamline the process from preliminary fit plan to 100% CD
Proactively communicate with real estate to ensure they are providing necessary LOD as-built and building plans necessary to progress the design phase during the real estate site selection phase
Create preliminary fit plans as needed for urgent projects, otherwise support the management of design vendor management in the creation of preliminary fit plans
Manage design consultants from site selection through close out
Review all architectural plans, shop drawings, lighting proposals, and other documentation related to design development and construction processes
Ensure work is done in compliance with all relevant building and safety codes
Travel to sites, as needed, to monitor on-site processes, procedures, and systems for compliance with construction and design drawings and code compliance
Ensure a smooth transition from design to construction by providing complete and accurate documentation for the construction handoff, including but not limited to vendor costs, contacts, drawings, permit status, lease language and exhibits
2. Responsible for keeping the design of new spaces on schedule and under budget
Effectively manage resources under shifting priorities to meet expected results.
Manage responsibility of maintaining, overseeing, tracking, evaluating and refining the overall project budget and schedules including progress reporting on capital expenditures
Bid out projects to 2-3 design partners per project, ensuring the best pricing possible
Ensure soft costs and FF&E spend are reasonable on each project
Ensure target dates, milestone events and deadlines are being met
Keep teams on schedule, strategize and work toward solutions to avoid unforeseen delays
Be creative with schedules, shortening design schedules when possible
3. Responsible for consultant and external vendor coordination. Serve as the bridge between external teams and the internal Tia team. Strong, consistent communication between all teams.
Issue progress updates as needed regarding costs and timelines
Attend and lead (when necessary) weekly project meetings and produce status reports
Coordinate efforts across entire project between architects, designers, engineers, consultants and Tia team members
4. Develop Tia design standards for projects with Tia’s interior design team, setting Tia up to scale to 15 clinics per year
Work closely with the Head of Design and Interior Design team to set design standards across materials, furniture, fixtures and equipment. Ensure design intent is always maintained
Support and update the ongoing development and maintenance of design standards book, kit of parts, and prototypical plan set and design
Work with national vendors to set up national contracts; negotiate contracts, terms and deadlines with vendors and suppliers
Always have current working knowledge of building and health codes and compliance issues.
Create a tracking and inventory system for FF&E in all new spaces
Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ community to apply.
If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!