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G174 - Tier 1 Help Desk - Cleared

Tier 1 Help Desk - Cleared - NiSUS Technologies Corporation
Annapolis Junction, MD Full Time
POSTED ON 7/20/2022 CLOSED ON 8/24/2022

Job Posting for G174 - Tier 1 Help Desk - Cleared at Tier 1 Help Desk - Cleared - NiSUS Technologies Corporation

Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and related documentation. Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the area of responsibility.


Schedule: Wednesday through Saturday 2pm - 12am (4 10hr shifts)

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Salary.com Estimation for G174 - Tier 1 Help Desk - Cleared in Annapolis Junction, MD
$93,149 to $121,032
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