What are the responsibilities and job description for the Floor Supervisor position at Timberland?
Responsibilities:
- Supervise and manage a team of floor staff to ensure smooth operations and excellent customer service
- Train and develop new employees on company policies, procedures, and product knowledge
- Monitor and maintain inventory levels, ensuring accurate stock counts and replenishment
- Implement strategies to maximize sales and achieve targets
- Provide exceptional customer service by addressing inquiries, resolving complaints, and assisting with sales transactions
- Oversee daily cash handling procedures and ensure accuracy in cash register operations
- Collaborate with other departments to coordinate promotions, displays, and marketing initiatives
- Maintain a clean and organized sales floor, ensuring merchandise is properly displayed
Qualifications:
- Previous experience in a supervisory role, preferably in a retail environment
- Strong leadership skills with the ability to motivate and coach a team
- Excellent customer service skills with a friendly and approachable demeanor
- Proficient in math for inventory control and retail sales calculations
- Knowledge of wireless sales is a plus
- Strong time management skills to prioritize tasks effectively
- Ability to handle multiple responsibilities simultaneously
- Detail-oriented with a focus on accuracy in inventory control and cash handling
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- Day shift
Weekly day range:
- Weekends as needed
Work Location: In person
Salary : $17
