Program Manager, Analytics

Analytics – Remote – Full Time

The Program Manager, Analytics will be a high-visibility strategic partner that supports the SVP of Analytics and Marketing Sciences with effective decision-making, project management, and execution of strategic initiatives across their department. They will serve as the right-hand person to the SVP, Analytics and Marketing Science, and will have an immediate impact on our productivity, streamlining processes, overseeing program management, and communicating objectives between departments as well as working with select clients. This role will report to SVP, Analytics and Marketing Science.

Essential Functions:

• Act as a primary liaison between Analytics leadership team and CS/client leads with key meetings and help with decision making - be an information funnel, filter and facilitator to help push the department forward for growth
• Partner with analytics SVP to help effectively scope and monitor pipeline and current clients using pricing calculator across the entire division
• Actively monitor and shadow at least 1 client per quarter to conduct workflow assessments to find efficiency improvement, processes and enable a stronger output
• Provide support to the analytics leadership with all operational procedures that will help better manage workload
• Engage with analytics stakeholders to identify, evaluate, prioritize, resource and deliver against the Analytics roadmap
• Generate insightful POVs and work with department heads on clear communication out to teams/clients
• Assist in interviewing for the department and vet candidates prior to group interviews for certain positions
• Maintain strong internal/external communication, presentation skills, story telling
• Work with Analytics leadership on ensuring all department documents are up to date: pricing calculator, case studies, onboarding, etc.
• Act as a liaison between the Analytics department and other departments to generate joint process, strategic needs and framework building
• Help create strategic work flow and improve processes around strategic projects and partnerships to deliver on division goals
• Work with Analytics, Client Strategy, Media Teams, Data Services and Product to develop framework leveraging existing Mobius Apps to extend usage and build new offerings for clients
• Lead the development of key Analytics leadership projects with support of Group/Senior Directors; such as, Product Process, Career Pathing, Hiring Process, Team Structure Planning, and general department growth
• Assist GVP with onboarding and usage of Resource Hero for time tracking of client-related work
• Assist the Director of Analytics Learning to manage incoming apprentices and form Analytics Coordinator bench
• Build and maintain some new pitch and follow up materials in tandem with SVP, GVP and SD/D/ADs
• Manage and facilitate ongoing discussions around Analytics support and offerings with new clients and OBX
• Partner with OBX team to streamline onboarding, building and maintaining proper documentation and best practices
• Help scale and expand Tinuiti as a global agency by ensuring best client practices, learning market needs, and effectively communicating Tinuiti's offering to incoming international clients, partner with Analytics leadership in M&A activities as needed
• Partner with Analytics leadership and marketing/sales to develop and update case studies (one per month)

Core Competencies:

• Planning - Accurately scopes out length & difficulty of tasks, set goals/objectives, develops schedules, adjusts for problems, and manages internal/external expectations accordingly
• Drives for Results - Can be counted on to exceed goals successfully; very bottom-line oriented; steadfastly pushes self and others for results
• Learning on the Fly - Learns quickly when facing new problems, eager learner, open to change, improves, enjoys challenges and finding solutions.
• Customer Focus - Dedicated to meeting and exceeding expectations with internal and external people, establishes rapport and maintains effective relationships with employees. 
• Directing Others  - Is good at establishing clear directions; sets stretch objectives; distributes workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator and motivator - persistent when needed, determined, and stands firmly when appropriate
• Time Management - Uses time effectively/efficiently, prioritizes projects, gets more done in less time
• Action Oriented - Enjoys working hard, full of energy for new challenges, seizes opportunity
• Peer Relationships - Finds common ground/solves problems for the good of all, solves problems with peers, is a team player, collaborates and supports peers
• Process Management - Excellent at figuring out the processes to get things done, understands efficient workflows, and capable of managing multiple tasks simultaneously.

Requirements:

• 5 years with experience in program management
• Collaborative, team player
• Speaks and writes clearly and articulately
• Strong project/time management skill

About Tinuiti: Tinuiti is a performance and data-driven digital marketing leader, focused on every aspect of the customer journey across the quadropoly of Google, Facebook/Instagram, Amazon, Apple, and beyond. We believe success requires specialization across all channels, and our offerings cover the full spectrum from paid to earned to owned media. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it. 

Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

FLSA Classification: Exempt

Working Conditions: Working indoors, sitting at a computer for extended periods of time, lifting no more than 10 pounds

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