Bilingual Administrative Clerk

About Us:

Totally Joined For Achieving Collaborative Techniques (TJFACT) is a veteran owned, SDVOSB, 8(a), CVE certified and HUBZone certified performance driven professional services government contracting company that provides abroad spectrum of services and solutions to the U.S government agencies and organizations.

About the position:

TJFACT is seeking to hire a Bilingual (English/Spanish) Administrative Clerk II to join our team to support the Federal Emergency Management Agency (FEMA) office in Washington DC.

The Administrative Assistant shall provide extensive administrative support services to FEMA/Office of Equal Rights (OER). The Assistants daily administrative tasks includes office management, managing daily events, creating clerical computer documents, answering incoming phone calls, organizing/maintaining office records, scheduling calendars events, and properly filing folders.

Duties and Responsibilities

• Manage daily office tasks and successfully complete administrative projects as it occurs. The assistants are required to have current computer software skills, concise and effective communication skills, excellent customer service skills, knowledge of proper utilization of office equipment, and basic accounting knowledge.
• Properly file paperwork, generating Power Point presentations, managing Excel Spreadsheets, setting up for meetings, and procuring office supplies.
• Provide real-time scheduling support by booking meetings and preventing conflicts, provide government customers and stakeholders with meeting schedule information.
• Creating and managing travel arrangements
• Answering all incoming phone calls and routing callers to the appropriate parties, have knowledge of setting up conference call lines
• Using computers to generate reports, accurately transcribe minutes from meetings, and create presentations
• Maintain polite, concise, professional communication via phone, e-mail, and mail.
• Anticipate the needs office supplies demands to ensure the office is supplied
• Provide excellent customer services on a daily basis
• Organization of the daily, weekly, and monthly events for the Program Manager and government officials.
• Daily retrieval of mail, sort, open & properly distribute mail within the office
• Complete general office management duties such as accurately filing manual & electronic, operate copier, send/receive faxes, utilize scanner & data entry
• Accurately utilize current computer software program such as Excel, Access, PowerPoint, and Microsoft Word
• Accurately prepares a document in accordance with regulations & policies in appropriate format
• Perform office automation, word processing software to update, prepare, maintain accurate & useful documents. Demonstrate extensive research and analysis skills.
• Prepare and provide written documentation in an intelligent and professional manner, while remaining concise, no grammatical errors, and comprehensive
• Must be attentive to details, skillfully create documentation, and organize information promptly
• Excel in the use of interpersonal skills in a professional atmosphere, also have the ability to easily communicate with a wide range of people from various agencies/organizations and the ability to effectively work with diverse groups to achieve agreement and cohesion.
• Maintain clear, timely, and accurate status on projects/tasks and follow-up as required.

Required Experience:

• MUST speak, read, and write ENGLISH/SPANISH Fluently
• Must have a minimum of three (3) years of relevant work experience and a high school diploma (or equivalent).
• Must sign a non-disclosure agreement
• Must have current computer software skills
• Excellent customer service skills
• Knowledge of proper utilization of office equipment, and basic accounting knowledge.
• Familiarity with computers and common business applications are necessary
• Must have excellent communications and reading skills and a high degree of proficiency with grammar, spelling, and punctuation.
• Must have advanced knowledge of commonly used administrative concepts, practices, and procedures, such as the essential functions noted above, as supplemented with direction as to the established practices and procedures for various functions, such as mail receipt, date stamping and tracking the incoming and outgoing mail and internal correspondence.

Benefits:

• Medical, Vision and Dental Insurance
• 401-K plus match
• Paid Vacation days
• Paid holidays
• Short Term and Long-Term Disability
• Voluntary Term Life

TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law.