What are the responsibilities and job description for the Merchandise Controller position at TJX Companies?
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.
Posting Notes: Marshalls Distribution Center Phoenix || 3000 S. 55th Avenue || Phoenix || AZ || 85043
In this position you will be acting as liaison between the Distribution Centers and the Home Office Merchandising Department by representing the interests of Merchandising and Planning and Allocation. Ensures merchandise is effectively inspected and checked and that all merchandise meets the company value requirements for fashion, quality and brand.
Major Areas of Responsibility
Ensures merchandise meets purchase order specifications.
Ensures that merchandise is seasonally appropriate for zones serviced by their facility.
Proactively addresses Vendor Compliance issues and opportunities in the way Vendors pack, ticket and ship merchandise.
Ensures that the merchandise is of the correct value to our customers in terms of fashion, quality, price and brand.
Challenges Marmaxx retail price and ensures that "comparable at price" on ticket reflects the company standard of 20-60% off.
Ensures balanced mix of color, size, style and quantity in the lay-up through packing process by adhering to company shipping philosophy.
Ensures merchandise meets fiber content, labeling, care and country of origin legal requirements. Ensures appropriateness of logos, graphics, hangtags and merchandise to our stores. Identifies poor size breaks and communicates to Planning to adjust pack size.
Evaluates merchandise not ordered and assigns appropriate description and retail. Possesses an in-depth knowledge of merchandise technical terms, fabrications and Marmaxx standards relating to quality and size requirements.
Creates/maintains problem status logs to ensure special handling of problem orders.
Develops and applies in-depth understanding of all DC and Merchandise systems to effectively problem solve.
Partners/collaborates with all appropriate resources in the DC and Home Office to resolve issues in a timely manner.
Builds and maintains effective working relationships with hourly associates, DC management and P&A.
Understands impact vs. intent and adjusts communication style to achieve optimal outcome.
Comprehends the implication of their actions to the company's bottom line as it relates to shrink and profit.
Ensures that damaged/problem merchandise and RTVs are identified and processed according to established guidelines.
Ensures proper handling and timely execution of LPRs.
Collaborates with operations to resolve issues centered around overages/shortages.
Identifies and communicates proper receiving, handling and routing of other DCs' merchandise.
Minimum formal education, if any, required to perform this job e.g., Bachelor's Degree in Accounting, Law Degree).
Bachelor’s Degree or equivalent job experience.
Minimum job skills required to perform this job (for example: programming languages, strong interpersonal skills, computer software packages).
- Strong organizational and time management skills as well as flexibility and ability to prioritize
- Strong PC skills including Lotus Notes, Lotus 123, Excel, Word.
- Strong problem solving and negotiation skills in addition to strong oral and written communication skills
- Displays strong follow through skills to resolve problems in a timely manner.
- Utilizes active listening skills to effectively communicate at all levels.
Minimum experience required to perform this job.
1-2 years of merchandising experience
We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Marshalls Distribution Center Phoenix || 3000 S. 55th Avenue || Phoenix || AZ || 85043
