What are the responsibilities and job description for the Cove Host position at TM Camping?
Job Title: Cove Host
Department: Rock-N-Water
Reports to: Camp Director
Status: Part-time, seasonal 3/1/23 - 10/31/23
Overview
The Cove Host will embody Rock-N-Water’s heart for hospitality and help facilitate excellent guest experiences by acting as a liaison between guests and Rock-N-Water. They are responsible for greeting guests, answering questions, doing routine maintenance/light cleaning, and collecting campground fees. Although the position is part-time in its function, we are looking for an on-site host to be living on the campground property. Options exist for either parking a personal trailer/RV, or else living in a single bedroom with a shared bathroom facility.
Essential Functions:
Greets guests and shows them campsite location
Cleans and maintains campgrounds
Answers any guest questions
Collects campground fees
Ensures that camp rules are being followed by guests at all times
On-call for guests needs as they arise
Monitors our online schedule and booking system
Additional Functions:
Ensures proper seasonal setup and tear-down for Cove camp location
Shuttle driving for the upper and Lower parts of the South Fork of the American
Performs maintenance on facilities at both the Cove campground and main camp location
Other duties as assigned by the Camp Director
Major Competency Areas:
Good people skills
Takes ownership in providing quality of camp/guest experience
Clean and organized with an emphasis on both excellence and safety
Able to take initiative and operate independently without a lot of oversight
Effective at addressing conflicts in a kind but assertive way when guests are out of compliance
Must exhibit general competence in facility maintenance and repair (generally a handy person)
Qualifications:
Valid California Driver’s License
Must be at least 20 years of age
Available March 1st -October 31th
Managerial experience preferred but not required
Physical Demands:
Ability to lift 50lbs.
Ability to both squat down and climb ladders
Ability to work in inclement weather
Able to lift full trash bags into vehicle
Ability to transport and move firewood
Job Type: Temporary
Pay: $15.50 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person