What are the responsibilities and job description for the General Manager position at Togo's?
Role
The Togo’s Restaurant Manager hires and trains staff. They monitor the quality of food, the guest service experience, and restaurant cleanliness. Restaurant Managers must be able to perform any task in the restaurant with ease, whether making products, cashiering, or cleaning. They should handle high-stress situations calmly and with good judgment. They coach crew members to be productive and provide a friendly guest experience. They handle food supply orders, scheduling of crew members, and payroll. They also manage to the restaurant’s Cost of Goods Sold and Labor percentage targets. No late night shifts.
Job Responsibilities
- People
o Interview and hire new crew members
o Ensure crew members adhere to Togo’s policies, such as uniforms standards, attendance
o Create schedules, track hours, and enter payroll information
o Train and coach all employees whenever appropriate
o Provide a safe and fun working environment for all employees
- Guests
o Oversee daily routines to ensure the restaurant is ready to serve guests when open
o Maintain Togo’s food safety and quality standards
o Respond to guest comments and complaints, correcting problems before they affect guests
o Create a friendly atmosphere for guests
- Financial
o Order food and other supplies o Count and enter inventory
o Prepare and reconcile cash drawers, maintaining strict adherence to cash control policies
o Balance safe funds, prepare deposits and take to the bank
o Track food and labor expenses, making adjustment to bring numbers into line with target
Experience Restaurant Managers should have the following qualifications to successfully meet the demands of the job:
- Prior work as a manager or supervisor
- Previous restaurant experience
- Manager training in food safety
- Ability to keep restaurant organized
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Physical setting:
- Casual dining restaurant
- Quick service & fast food restaurant
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Quarterly bonus
Experience:
- Restaurant management: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location