Senior Full-Time Team Member - Pet Store (Far West)

Tomlinson's Feed & Pets
Austin, TX Full Time
POSTED ON 12/8/2022 CLOSED ON 12/11/2022

Job Posting for Senior Full-Time Team Member - Pet Store (Far West) at Tomlinson's Feed & Pets

Location: Far West

Locally owned for over 75 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service. And, we want you to join our family!     

Winner of the Austin Chronicle’s “Best of Austin” for eight years running, Team Tomlinson’s is passionate about helping our customers find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are THE local leader for healthy, natural pet nutrition.

We value what matters most:

  • Pet Health: From our Integrative Vet Consults, Dental Clinics, and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas. 
  • Customer Delight: Our customers are the best (you'll see). We love to delight them with new products, services, and perks.
  • A Happy Team: Tomlinson's is built by a fulfilled, competitively compensated team. Our Team Member wage is $15 per hour and team members are eligible for performance-based increases. 

If you’re a pet-loving people person in search of a family-owned, friendly, and fur-filled place to work, we want to meet you!

This is not working at your average pet store and no one day on the job is the same. But…

….on a typical day, you will:

  • Offer each of our four-legged customers a belly rub and treats (sorry, this is a requirement!)
  • Get to know our human customers: their names, their needs, and more
  • Train on new products or information about pet nutrition
  • Receive, stock, and rotate healthy pet products
  • Help train and teach new staff.
  • Work as a team with coworkers to achieve sales goals and milestones
  • Do what’s best for our guests and their pets

....additional expectations of the Senior Team Member:

  • Act as an example and coach the sales staff
  • Assist in inventory management including receiving, cycle counts, processing purchase orders, pricing, and stockroom management
  • Train all new hires on products, processes, and customer servicer in accordance with Tomlinson's Training Program and evaluating their training progress throughout the learning program.
  • Train existing team members on new products and company-wide processes while recognizing opportunities to refresh training on core products and processes as needed
  • Communicate with Store Manager regarding store operations and needs
  • Supervise a staff that meets Tomlinson's Brand Standards by leading with integrity and oversee store operations in the absence of store management

Each Team Member is a crucial part of his or her store and provides Tomlinson’s customers with top-notch service and solutions to their pets’ needs.

To be a happy and successful Team Member, you are:

  • A Pet Lover (obviously!)
  • A People-Person: you enjoy meeting and truly getting to know customers
  • A Team Player: you thrive in a team environment and are a source of encouragement to coworkers
  • Self-Motivated: you love the sense of accomplishment from seeing a task through to completion
  • A Passionate Learner: you crave knowledge and are constantly learning new things
  • Results-Driven: you take on and tackle goals with enthusiasm

What we offer:

Working at Tomlinson’s Feed comes with benefits and passing out belly rubs to customer pets is only one of them.

  • Starting wages that among the highest in the retail industry
  • Starting at $15 / hour 
  • Weekly Pay Periods
  • Flexible Scheduling 
  • Up to $80 in free pet food a month
  • Generous Employee Discounts
  • Emphasis on Internal Promotion.
    • In fact, over half of our Store Managers and headquarters team started as store Team Members.
  • Community Volunteer Opportunities
  • Paid product and retail sales training
  • Discounted Gym Membership
  • Employer Matched 401(k)
  • Open-Door Office Policy

Benefits to full time Team Members include: 

  • Paid Time Off
  • Up to $240 to volunteer with a non-profit organization of your choice.
  • Medical Benefits including dental and vision
  • Paid Holidays

What you bring to the table:

Retail experience is a plus, but not required. However, a positive attitude and eagerness to help others are required. We can teach you the rest. Tomlinson’s Team Members must also be able to:

  • Lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry-outs for customers. This is an active role which requires you to be on your feet for the majority of your shift.
  • Work a flexible schedule including evenings and weekends. 

Want to learn more? Check out our careers page

https://www.tomlinsons.careers/

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