Member Services Representative I

Tongass Federal Credit Union
Juneau, AK Full Time
POSTED ON 6/21/2024 CLOSED ON 7/26/2024

What are the responsibilities and job description for the Member Services Representative I position at Tongass Federal Credit Union?

Job Overview:

The MSR I is an entry level position responsible for providing a positive member service experience to all members. The MSR I will maintain a basic working knowledge of all credit union products and services with the ability to refer members to appropriate internal resources when necessary. The MSR I will be able to knowledgeably assist members with, and discuss, the duties and functions listed below. They will understand and ensure compliance with all credit union policies as well as state and federal credit union regulations. They will maintain member confidence and protect credit union operations by keeping all member information confidential. The MSR I will contribute to the success of the credit union through self-motivation and participation in team efforts.

Job Type: Full-time

Pay: $19.00 - $19.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Employee discount
  • Flexible schedule

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Ability to Commute:

  • Juneau, AK 99801 (Required)

Work Location: In person

Salary : $19 - $20

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