What are the responsibilities and job description for the Category Coordinator (Hybrid) position at Topco Associates?
Overview
Topco Associates is currently seeking a Category Coordinator for the Produce team in Visalia, CA. This position will be a hybrid role, with the successful candidate conducting work in our Elk Grove Village office three times per week and virtual twice per week.
Topco's mission is to provide solutions for our member owners, regional retailers, and wholesalers, and help them achieve a competitive advantage in the markets they serve. We aspire to develop high-performing teams to resemble the diversity of our members' shopper communities to drive greater innovation and creativity that ultimately enhances our business results, and the value Topco provides to its membership.
The Category Coordinator assists with routine procurement activities, and helps ensure prompt and accurate member/supplier transactions and provides optimal service to Topco members, thus helping them to enhance their competitive position and profitability.
Responsibilities
ESSENTIAL JOB FUNCTIONS
- Promotes optimal service to members by processing all product orders promptly and accurately
- Makes follow up phone and email service calls to members and suppliers and carriers to ensure satisfactory handling of orders and resolution of problems in order to avoid adjustments and enhance customer satisfaction
- Works with members, vendors, carriers and Topco Accounting to quickly resolve any current billing problems
- Assists teammate with preparing documents for member and vendor business review/planning sessions
- Manages the completion and submission of all required documents for new vendor set up and approval
- Helps to ensure that all vendors for Team's assigned product categories are in compliance with Topco's PSA, COI, and Food Safety documentation
- Promotes department efficiency by assisting in the training process for new Buyers Assistants
- All other duties as assigned
Qualifications
Education:
High School graduate, College degree preferred
Technical skills:
Previous Experience:
Minimum of one year in customer service, plus experience with computerized business systems
Other qualifications:
Honest; dependable; ethical; punctual; detail oriented; accurate; follow through; multi tasker; organized; team player; problem solver; communications skills; data entry; Excel/Word
Topco strives for a diverse, equitable and inclusive workplace that reflects our member shopper’s communities. If your experience similarly reflects what you see listed in the job description, please consider applying, as individuals come with a wealth of experience and talent beyond just the technical requirements of a job. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage individuals from all backgrounds to apply to our positions.
Topco is an equal employment opportunity employer, dedicated to a policy of non-discrimination in employment on any basis, including age, sex, color, race, creed, national origin, ancestry, religion, sexual orientation, marital status, political belief, veteran's status, or disability that does not prohibit performance of essential job functions. Please let us know if you require accommodations during the interview process.
