Installation Engineer

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow. Learn more about working with us at topconcareers.com Job purpose: Provide highly visible customer support through the performance of on-site installation and calibration of Topcon products. Duties and responsibilities: Installation of Topcon equipment in accordance with company and installation procedures on site with customers, ensuring products are in working order prior to sign off. Calibrate Topcon products as identified and when needed. Provide post installation support to customers including onsite repairs. Deal with technical enquires from customer or staff at Topcon. Provide excellent customer service through the customer lifecycle. Comply with all relevant health and safety legislation. Maintain a good working relationship with other departments. Work within the confines of the General Data Protection Regulations; respecting the rights of Data Subjects and ensuring that personal data is processed and described in the Company’s Data Protection Policy. Assist in other areas of the company's operations (within capabilities) and other duties as required. Persons specification: Previous experience as an installation engineer within the construction or surveying sector. Electrically or mechanically qualified with experience in an engineering discipline. Able to demonstrate an understanding of the principles and processes to providing first class customer services. Strong communication and coordination skills, enabling clear and accurate delivery of information to customers. Strong computer skills with working knowledge of Microsoft Office software, CRM systems. Ability to read and understand electronic and wiring schematic drawings. Able to manage own workload whilst maintaining flexibility in job role. Good organisation skills, with the ability to manage various deadlines and duties. Good problem-solving skills, with a keen eye for detail. Full driving licence with regular travel throughout the UK. We are Topcon. We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services. We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow. Learn more here.