Job Posting for Operations Supervisor at Topeka Metro
Topeka Metro is currently hiring an Operations Supervisor.
This position reports to the Chief Operations Officer and works with other supervisors to provide first-line supervision in the daily operations of public transit service.
Primary Duties:• Supervises operations personnel which include employee training, evaluations, coaching and problem resolution, discipline, and employee leave time authorization/oversight.• Provides customer service support to the public and complaint resolution.• Oversees daily work assignments to ensure adequate coverage of all routes.• Monitors and prepares route detours.• Investigates all incidents and accidents.• Coordinates charters and special routes.• Serve as a liaison to planning dept. regarding routes and amenities.
Minimum Qualifications:• Ability to communicate effectively, including presentation abilities and professional writing skills.• Ability to establish and maintain an effective and cooperative working relationship with employees and provide excellent customer service to the general public.• Ability to make independent judgment based on knowledge of transit operations, labor contract, and company policies.• Proficient with computers, Microsoft Office, and other technology.• Ability to obtain and maintain a CDL w/ air brake and passenger endorsement.• Must be able to pass a background check, pre-employment drug screen, functional employment test & DOT physical.• Five years of prior supervisory experience preferred.• College degree and bilingual a plus.
Topeka Metro is a KPERS employer and offers a great benefits package. Drug-Free Workplace & EOE.
Salary.com Estimation for Operations Supervisor in Topeka, KS
$58,317 to $74,728
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