Operations Specialist I

About TOSSWARE

TOSSWARE is a modern brand that inspires celebrations to be fun, casual, and hassle-free. We make sustainable drinkware that aims to bring more joy and elegance to any occasion. You’ll find our HQ in Los Angeles, but our drinkware products can be spotted at any stadium in North America, and at a wide range of hotels, resorts, events, and festivals throughout the country.

What you will be doing

As the Operations Specialist, you will be joining the Operations contributing to the team success. You will be helping the team complete tasks and provide daily business support. As we are applying Lean thinking across our Operations and Supply Chain and implementing automations and data-driven approaches to drive efficiencies, you will be participating in continuous improvement projects and can enhance your problem solving skill and build a successful career. This is an entry-level position which prepares you to grow to any roles in the Operations at TOSSWARE.

• Review and fill orders to ensure the customer needs are met
• Assist with the Order fulfillment team to process order
• Support daily shipping inbound/outbound scheduling for customer orders
• Maintain accurate data in Netsuite ERP and E-comm platforms
• Ensure compliance of all trading partner policies to avoid chargebacks
• Prepare performance reports on the weekly and monthly basis
• Perform analysis to improve operational efficiency

Requirements

• Bachelor’s degree in Business, Supply Chain Management or equivalent
• Minimum of 1-year relevant experience in Business Support, Operations, or Supply Chain Management
• Work experience with Amazon marketplace, Vendor, or Seller Central
• Proficient in PC and MS Excel (Vlookup, Pivot, etc.)
• Working Knowledge of ERP systems (Netsuite experience preferred)

Bonus if you are

• Self-motivated
• Passionate about learning
• Excellent communication
• Willingness to perform a variety of jobs as requested

Why we are an awesome place to work

You’ll find our HQ to have all the features that make working not only comfortable but good for your posture and your well-being. Individual workstations are equipped with electronic control handsets for table height adjustments to achieve optimal ergonomic sitting levels to standing desk heights. Multiple sofa, meeting rooms, and open areas exist for spontaneous exchanges or meetings. If you’re ever feeling competitive – we’ve got a couple of ways you can put it to good use: a round of ping-pong, a Peloton ride, or fitness equipment to choose from in a full gym. Destressing via a yoga class or meditation in one of the private rooms or phone booths is also available. Kitchens are equipped with a fridge/ freezer, microwave, and premium reverse- osmosis water with added electrolytes and coconut carbon to keep you hydrated throughout the day. Bioplastic utensils are available for use, and a wide range of snacks, teas, and coffees are always available.

Tossware is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Tossware is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To reque

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Excel: 2 years (Preferred)

Work Location: One location