What are the responsibilities and job description for the Front Desk - Overnight position at Touchmark?
Hospitality, compassion, excellence, teamwork, integrity – do these words mirror your professional outlook? If so, we would like to talk to you about joining our Front Desk team as a Front Desk team member!
$18 per hour
We are looking for someone with a passion for both hospitality and customer service. Between answering phone calls, serving as a first responder and liaison between emergency personnel, helping to coordinate communication between residents and other team members, and generally knowing everything that’s going on in every corner of the building, our Front Desk team stays extremely busy!
You will be directly responsible for Resident happiness! Your job duties will include building and campus rounds several times during the night to assure that all is well. You will also be responsible for answering phones and helping assist with the ebb and flow of resident and guest questions as people come to you for answers.
We are looking for someone who has a willing spirit and a flexible schedule. We currently need someone to cover one overnight shift between 7pm-7am on Monday, Tuesday and Wednesday nights. As we are hospitality and caring for seniors, you will be expected to work weekend and holiday shifts as assigned.
The ideal candidate will:
Be committed to and passionate about 100% customer satisfaction
Possess a high school diploma or equivalent
Be available to work weekends and holidays as needed and scheduled
Have at least two years of experience as in a busy setting, preferably in a hotel or similar hospitality environment
Be excellent at handling multiple tasks simultaneously
Have a strong working knowledge of Microsoft Office applications and basic office equipment
Be able to physically cover the expanse of our large campus quickly as needed
Have a clean driving record, valid driver’s license as you will be operating Touchmark vehicles and current auto insurance
Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors
Salary : $18 - $0
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