Business Systems Analyst

Primary Purpose:

• Business Analysis; The application of knowledge, skills and techniques to realize and deliver services needed to satisfy the organization business goals and objectives.
• Systems Analysts may serve as change agents who identify the organizational improvements needed, design systems to implement those changes, and train and motivate others to use the systems.
• The Business System Analyst is the liaison between the business line and technology, The BA will be an advocate for the business to identify and deliver technology and business solutions.
• The Business System Analyst will be the catalyst for supporting and maintaining the business solutions in production.

Essential Responsibilities:

• The Business System Analyst works with stakeholders from all business units and related third parties to define and document business processes and software requirements for business and technology initiatives.
• Lead cross-functional business process re-engineering teams and continuous improvement efforts. Identify and understand the business problem and the impact of the proposed solution on the organization’s operations.
• Evaluate internal & external customer business needs, contributing to strategic planning of information systems and technology directions.
• Document project requirements, scope, objectives, and benefit expectations.
• Evaluate potential software solutions and the system architecture to ensure that they meet business requirements.
• Contribute to project plans.
• Develop and facilitate test plans and scripts.
• Deploy/implement solutions as directed by the through use of project management techniques.
• Liaise with business partners during preliminary installation and testing of new products and services.
• Maintain detailed documentation regarding all implemented solutions.
• Implement System Level changes as directed by project implementation guidelines and specifications.
• Follow Change Management practices to effectively implement system and process changes.

Minimum Required Skills and Competencies:

• Two years of recent experience working as a business or system analyst.
• Two years financial services experience or banking service provider experience.
• Recent experience working with banking core software platforms and related systems.
• Ability to work independently, analyze data, take and recommend appropriate actions with minimal supervision.
• Superior analytical, organizational, critical thinking and problem-solving abilities.
• Ability to think outside the box, show initiative, and be inquisitive.
• Dependable, self-motivated with a positive attitude.
• Proficient in detailed research and documentation.
• Ability to manage and prioritize workload effectively and thrive in a fast-paced work environment.
• High level of skill with Microsoft Office applications, primarily Outlook, Word and Excel, PowerPoint.
• Excellent presentation and communication skills both written and verbal, with strong interpersonal skills.

Desired & Preferred Skills and Competencies:

• Bachelor’s degree in Business or Information Technology.
• Experience & knowledge of the financial services industry.
• PMI – PMP & or PBA certification or equivalent experience.
• Recent experience in Quality Assurance and Project Management.
• Recent experience working with banking systems such as: FIS/IBS core.
• Recent experience working with ServiceNow.

Physically you can anticipate to:

• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to/carry 25 pounds of force occasionally, use your arms and legs, and sit most of the time.
• Vision, hearing, speech, and manual dexterity sufficient to reach/handle items and work with fingers is required.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not be substantially exposed to adverse environmental conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)