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Guest Service Agent

TownPlace Suites Chandler
Chandler, AZ Full Time
POSTED ON 9/17/2022 CLOSED ON 1/23/2023

What are the responsibilities and job description for the Guest Service Agent position at TownPlace Suites Chandler?

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
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