Service Valet

Description

POSITION SUMMARY Maintain the service drive and parking facility for the Service Department customer vehicles.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Maintain the Service Department parking area to allow customers easy access to the Service area.
• Park customer vehicles dropped off for repairs or estimates.
• Complete a check-in report for each vehicle dropped off for repairs.
• Document any old/unrelated damage on the vehicle. Document mileage and place a mirror tag and floor mat in each vehicle.
• Assist technicians in moving vehicles in and out of the shop area.
• Ensure all vehicles are secure and locked each night.
• Complete final checklist report on completed vehicles to ensure quality of repairs.
• Make management aware of any problems that arise on final inspection to ensure any problems are corrected prior to delivery of the vehicle to the customer.
• Deliver customer vehicles from parking lot to the cashier at time of pick up.
• Assist with pick-up and delivery of vehicles when needed.

REQUIREMENTS:

• Maintains professional growth and development through self-directed learning activities and involvement in professional organizations.
• Encourages a high work ethic by demonstrating appropriate and acceptable behavioral skills. 
• Reports to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Always maintains professional appearance and demeanor, including work areas.
• Complies with all attendance policies.

EDUCATION / SKILLS EXPERIENCE

• 1 year’s equivalent experience. 
• Must have excellent communication skills including the ability to effectively communicate in person, over the phone and in writing as well as strong interpersonal and customer services skills.
• Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously and deal with highly confidential information appropriately in a fast-paced environment required.
• Must be detail oriented and well organized.
• Ability to work with all levels of staff though-out the organization required.

CERTIFICATE/ LICENSE: N/A

PHYSICAL DEMANDS:

SEDENTARY (requires lifting 5 lbs., carrying small objects)

LIGHT (requires lifting 20 lbs., with frequent carrying of up to 20 lbs.)

MEDIUM (requires lifting 50 lbs., with frequent carrying of up to 25 lbs.) 

SUPERVISOR: Service Manager

POSTIONS SUPERVISED: None

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this job description is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, technological developments, etc.).

Salary : $17 - $20