Director of Food and Beverage

About us

GREAT GOLF, TENNIS, DINING, & MORE

For 60 years Cherokee Country Club has served as Madison’s only private facility to offer an 18-hole golf course, all-season golf range, indoor and outdoor tennis, pickleball, and outdoor pool. Our Sports Lounge and banquette halls host casual and fine dining opportunities of intimate proportions, 30 or less, and large celebrations of 200 plus guests. We also provide PGA recognized and award-winning golf instruction and fitting programs, structured member events, and social events for the whole family all year long.

Cherokee has now rebranded to TPC - Wisconsin and is part of the national TPC Network that is associated with the PGA TOUR. Get in on the ground floor of a great career opportunity with this transition!

SCOPE/POSITION OVERVIEW

Ensure that the daily operation of the food and beverage department achieves established goals and objectives in sales, profitability and member/guest and employee satisfaction levels.

QUALIFICATIONS

Education Developments & Work-Related Experience:

Thorough knowledge of food and beverage service preparation and operational procedures as would normally be acquired through a high school education, Associates degree in hospitality or related discipline or equivalent, plus a minimum of five additional years of hospitality management or equivalent experience.

Thorough knowledge of general business administration practices, safe food handling and state liquor laws as applied to food and beverage service operational practices and procedures as would be acquired through five to eight years of similar experience in progressively responsible positions, or as required by the city, local, state and federal governing authority. Prior supervisory experience required.

Physical, Mental, & Visual Skills:

• Must demonstrate a positive attitude and a passion for the food service industry.
• Good organizational skills.
• Good verbal skills. fluent in English. Fully capable of providing effective written and verbal instructions, as well as the ability to carry out detailed written or verbal instructions independently.
• Use logical or rational thinking to solve problems.
• Perform basic mathematical calculations, including calculations involving fractions, decimals and percentages.
• Provide effective written and verbal instructions, as well as the ability to carry out detailed written or verbal instructions independently.
• Effectively monitor and develop subordinates.
• Visually inspect entire Food & Beverage and Culinary operational areas.
• Write and read customer's food and beverage orders.
• Proficiency in computer applications include e-mail, point of sale, word processing and spreadsheet software.
• Perform moderate physical work, may be required to lift up to 45 pounds occasionally, up to 30 pounds frequently, and up to 10 pounds constantly, performing such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to five (5) hours without sitting.

Required Work Habits:

• Have regular attendance
• Work as a team
• Be a self starter
• Demonstrate poise
• Attention to detail
• Demonstrate empathy
• Sense of urgency
• Fast learner
• Demonstrate organizational skills
• Effective delegation to & follow up with subordinate staff
• Exhibit dependability Report to work on time
• Interact well with co-workers
• Understand and follows posted rules and procedures
• Follow directions from a supervisor

Core Competencies:

• Concern for others
• Initiative
• Integrity
• Inquisitiveness
• Professionalism
• Service Orientation

RESPONSIBILITIES/DUTIES

• Responsible for the hiring, training, and proficiency (including semi-annual and annual performance reviews) of employees in the Food & Beverage Department.
• Plan for and schedule manpower, equipment, and supply requirements for the Food and Beverage Department and maintain accountability for the cost, utilization, and performance of employees and equipment.
• Verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts. This may include verifying member numbers, names and/or signatures as well as include obtaining authorization codes on any credit card charges.
• Maintain control of employee uniforms, ensuring that employee wear uniforms and name tags, and that uniforms are kept in proper condition, clean and are readily available at all times to employees.
• Implement and operate within all guidelines, policies, procedures, standards, and constraints as established by the Company., and implement the Company mandatory standards of operations as they relate to Food & Beverage Operations.
• Maintain responsibility for kitchen and loading dock cleanliness, organization, sanitation and preventative equipment maintenance procedures and standards.
• Assume responsibility for and assist in the cleanliness and proper set-up of dining room, meeting and banquet rooms, and pub/cocktail lounges, beverage carts and midway grilles, snack bars, and check maintenance of all equipment in these areas.
• Sell meeting and banquet rooms, meet with potential members/clients, show facilities and assist in planning as needed, maintain current client files, banquet promotional materials, banquet event orders, deposits and billings.
• Ensure quantity levels of food and beverage products and maintain quality standards in production.
• Develop and maintain the marketing and promotional programs as they relate to the Food & Beverage Department.
• Assume responsibility as the manager/supervisor on the floor (front-of-house) during all meal periods ensuring food and service standards are maintained.
• Verify the accuracy of prices, State and Federal taxes, tips, and other charges on all guest checks and accurately operate the Point of Sale System as outlined in the Operating Procedures Manual.
• Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal laws, rules and regulations, relating to the Alcohol, Cigarette, and Tobacco Division.
• Establish, implement and maintain internal controls for the department.
• Assist in the development of the Annual Food & Beverage Budget/Plan, and manage by that budget/plan.
• Implement and monitor internal financial controls for the Food & Beverage Department including payroll policies, procedures, and controls, with an emphasis on utilizing the Kronos system to manage labor costs.
• Maintain purchase order system, par-stock levels on food and beverage inventories and implement and monitor ordering and receiving program to ensure proper quantity and price on all purchases.
• Responsible for sales, expenses, and profit goals as outlined in the Food & Beverage Operating Plan/Budget.
• Special projects or other duties as assigned.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Office:

This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Field:

While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Travel

• Travel is not expected for this position.

Work Schedule Expectations:

• This position typically requires working standard business hours Monday through Sunday.
• This position may require the ability to work during nonstandard hours when the need arises.

Supervisory Responsibility

• This position manages employees and is responsible for the performance management and hiring of the employees within the department.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Madison, WI 53704: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Supervising experience: 1 year (Preferred)

Work Location: One location