Solutions Engineer

Traction Guest
Charlotte, NC Full Time
POSTED ON 8/10/2022 CLOSED ON 12/7/2022

What are the responsibilities and job description for the Solutions Engineer position at Traction Guest?

We’re looking for a Solutions Engineer to join us here at Traction Guest! As our Solutions Engineer, we are looking for someone with a technical aptitude and a love of working with customers to present solutions to address their everyday business needs.  With a background in SaaS sales, a Solutions Engineer will support the sales team to move opportunities through the various stages of the sales cycle. You will learn and understand prospects’ business challenges, processes and goals and position Traction Guest in a compelling and easily understood manner. This will most often be accomplished through product demonstrations.  As an evangelist for the Traction Guest platform you will also support the sales team in exploring new use cases and sharing valuable insights with our product and marketing teams; finding opportunities where Traction Guest can win.  This is a full time remote role, that can be based anywhere in Canada or in the US About Us We are a global leader in enterprise visitor management. We are on a mission to help organizations across the world protect their facilities, employees and visitors. We pride ourselves on our innovation and growth and have been recognized by Deloitte Technology Fast 50 Company to Watch, Forbes Cloud 100 Rising Star and G2 Leader in Customer Satisfaction for Visitor Management. We are backed by investors that include Bessemer Venture Partners and Salesforce Ventures. To support our diverse customer base, we have employees across the world in Ireland, US and Canada. Culture Culture is important at Traction Guest. Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are:  Relationships - Respect and care for people Experimentation - Be creative and fun Authenticity - Bring our whole selves Legacy - Make a dent in the world This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move. Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps: Phone Interview with our People & Culture team Meet with the hiring manager and other members of the team Demo presentation and interview Culture meeting with members of the Traction Guest team We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
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