Store Manager

Overall Job Summary

The Manager Trainee is responsible for assisting the Store Manager in all operational and team member aspects of a specialty retail farm and ranch store. Primary duties include assisting the Store Manager in delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

• Assist Store Manager in recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Create and foster a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
• Schedule, organize, and plan daily activities for team members to insure efficient store operations.
• Assist Store Manager in training and leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Communicate company processes, policies, and directives to team members and monitoring their execution. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
• Create a desirable work environment through promotions, recognition, and empowerment.
• Assist the Store Manager with problem solving and conflict resolution for both team members and customers.
• Learn sales and profit management – accountable for achieving top and bottom line.
• Promote a safe and productive work environment for team members and customers.
• Assist with the managing of daily merchandise flow to insure adequate in-stock and inventory controls.
• Assist with the organizing of merchandise resets to company specifications on a periodic basis.
• Implement and sustain merchandise presentation per company standards.
• Review and refresh product display.
• Assist the Store Manager with evaluating competitive environment and working with Operations and Merchandising teams to insure quality and performance.
• PAPERWORK:
  • Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
  • Train to do periodic sales forecasting, payroll analysis and budget review.
  • Train on documentation of team member evaluations and corrective action.
• INVENTORY:
  • Train on managing periodic price changes.
  • Assist the Store Manager on communicating inventory needs to buyers and distribution centers.
  • Work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
  • Manage periodic inventory control process.
• SPECIAL PROJECTS:
  • Assist Store Manager with the coordinating and conducting special sales events.
  • Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
  • Community involvement.
• TEAM MEMBER RELATIONS:
  • Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the “Employer of Choice”.
  • Assist the store manager in addressing team member issues and concerns, working with HR team when necessary.
  • May assess and develop team members for advancement within the organization.

Required Qualifications

Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license.

Education: High school diploma, Bachelor’s degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

• Must have valid driver’s license if you drive for company business.
• Process information and merchandise through system and POS Register system.
• Read, write, and count to accurately complete all documentation.
• Freely access all areas of the store including selling floor, side lot, stock area, and register area.
• Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
• Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
• Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
• Work a minimum of 52 hours per week.
• Stand and walk for long periods of time often up to four hours straight without a break.
• Travel to other store locations and to company functions.
  

Working Conditions

Physical Requirements

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.