What are the responsibilities and job description for the Merchandising Sales Associate position at Tractor Supply?
Job Summary
This role is part of the Field Activity Support Team (FAST), primarily working in a single store, to own and execute variable tasks such as planograms, signage, price changes, and physical inventories. The position also provides support for other tasks, including merchandise and fixture assembly, and the maintenance of all signage.
Key Responsibilities
- Maintain regular and predictable attendance.
- Work scheduled shifts Monday through Thursday, unless otherwise dictated by business needs.
- Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
- Complete planograms and resets accurately and in a timely manner.
- Maintain visual merchandise standards.
- Perform store-specific measurements.
- Complete store layout initiatives.
- Perform accurate counts for store inventories, as well as cycle counts.
- Complete Tractor Way top cap process.
- Complete store price changes accurately and in a timely manner.
- Hang store signage, including Circulars, Price Cuts, and Managers' Specials.
- Assemble merchandise, fixtures, and PDQs.
- Perform detailed recovery and review planogram integrity.
- Make the customer a priority when approached and provide legendary customer service while in stores through the use of GURA:
- Greet the Customer
- Uncover the Customers' needs
- Recommend products
- Ask for the Sale
- Provide peak coverage as needed (e.g., DAT)
Requirements
- No experience is required.
- High School Diploma is preferred.
- Any suitable combination of education and experience will be considered.
Preferred Skills
- Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Strong communication and problem-solving skills.
- Basic computer skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
- Must be self-directed and have the ability to complete assignments with little to no assistance.
Working Conditions
The working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots are generally hard surfaces (concrete, asphalt, etc.) with adequate lighting and temperature.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
Physical Requirements
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g., pallet jack).
- Ability to occasionally lift or reach merchandise overhead.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to move throughout the store for an entire shift.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
- Ability to handle and be in contact with birds/poultry.
- Ability to successfully complete all required training.