Job Posting for Hotel Front Desk Clerk at Traditions at the Glen
Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Must be neat in appearance with excellent communication skills. Duties:
Handle guest registration and room assignments, accommodating special requests whenever possible.
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner.
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
Salary.com Estimation for Hotel Front Desk Clerk in Willet, NY
$32,069 to $42,119
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