Digital Learning Manager/Instructional Design *REMOTE

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

*Remote Opportunity*

Job Summary:

This role is responsible for designing and delivering product and program training for key stakeholders connected to the Residential HVAC & Supply Business. Reporting to the Sr. Learning Manager, this role will leverage technology and the organization’s digital learning platforms to deliver engaging and effective content that prepares key stakeholders to deliver on business goals.

This individual will be an expert at synthesizing complex information and presenting in a way that is tangible, memorable and effective. They will acquire and maintain subject matter expertise and will have a deep understanding of audience needs to tailor content and provide training in the most effective medium for each audience.

An out of the box thinker, they will also create unique experiences for development and bringing our facilities and culture to life.

This individual will be responsible for the day-to-day management of the Learning Management System, podcast platform, learning experience platform and any other digital training tools. They will market digital learning through social media, email, and texts for learners and measures impact of training.

Responsibilities:

• Assess, design and develop digital learning programs

• Research, select and modify existing training programs, content and materials to meet learning needs

• Evaluate learning approaches and make effective design decisions given learning parameters

• Manage digitally-delivered training and experiential solutions, including working with both existing Trane Technologies content and content created by training vendors

• Leverage learning technologies and technical personnel required to develop, manage, deliver and track training (eLearning, Video, Podcasts, Micro-Learning, Virtual learning, Instructor Led training, etc.)

• Develop digital learning content in collaboration with other team members, vendors, and/or subject-matter experts using tools such as Articulate, Captivate, Audacity, Premiere, Cloud Based tools or equivalent systems

• Manage the Residential HVAC Equipment and Supply Learning Management System and continuously improve the customer experience through the website design and application

• Provide support around usage, analysis, and reporting of existing LMS and technology by performing quality assurance checks on content and testing content to monitor proper functionality and communication with the LMS

• Market training content to dealers and distributors through various forms of communication (email, text, social media, etc.)

  
  

Minimum Qualifications:

• Bachelor's degree in a related field

• Knowledge of effective workforce learning and development methods, including blended learning, on-the-job support, coaching and micro-learning

• Strong digital focus and forward thinking regarding digital learning and development efforts

• Proven ability to perform needs assessments, align stakeholders and prioritize action

• Data analysis and training evaluation capabilities

• Ability to work independently and/or collaboratively with a team

• Strong project management skills; ability to coordinate multiple tasks and meet deadlines with tight time constraints

• Self-motivated with ability to establish priorities and effectively manage multiple tasks

• A continuous improvement mindset

• Strong proficiency with Microsoft software: Excel, Word, PowerPoint

• Proficiency with virtual meeting technology: Teams, WebEx

• eLearning development

• Proficiency utilizing Articulate 360 Suite, Adobe, Camtasia, Audacity, and other authoring tools.

• Excellent written and oral communication skills

  
  

Preferred Qualifications but NOT Required:

• Master’s degree (IT, MBA, Adult Education, Human Performance Technology, or related)

• Instructional design experience.

• Knowledge of the HVAC Supply business

• LMS administration skills

• Experience in launching mobile / micro learning programs

• Proficiency with tools for developing videos and podcasts

• Experience with html coding

  
  

Base Pay Range: $68,000-140,0000 / year

Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.