Security Analyst

Transcend Security Solutions
Scottsdale, AZ Full Time
POSTED ON 12/16/2022 CLOSED ON 3/20/2023

Job Posting for Security Analyst at Transcend Security Solutions

Transcend Security is looking to hire one (1) Security Operations Analysts for our Security Operations Center (SOC). An extremely high-level of computer skills, customer service, oral and written communications skills and critical thinking is required.

The following shifts is available:

24 hrs./week: Sat/Sun 2300-0700

40hrs./week: M-F 1500-2300

An additional interview will be conducted by the Director of Operations along with the initial interview.

General Accountabilities:

  • Manages the scheduling of Security Officers at client sites and patrol; manages the scheduling process to optimize operating results and to keep avoidable overtime to a minimum; determines best resolution to staffing issues and problems.
  • Maintains client sites and patrol coverage always; tracks requests for time off to ensure site and patrol coverage; responds to emergency situations, call-offs, and absences to ensure that client sites and patrol have coverage.
  • Maintains current knowledge of site requirements, of Security Officer training, availability and time of services, as well as banned employee lists for each client.
  • Coordinates scheduling changes with management, supervisors, and staff; works with management and staff in resolving scheduling, training, billing and payroll problems as necessary.
  • Ensures that on-call Security Officer (if applicable) are available to cover vacancies created by absences and call-offs and relays information regarding call-offs to Site Liaisons as needed.
  • Advises Human Resources of any staffing problems that may arise as client requirements change.
  • Maintains records of Security Officer qualifications, certifications and training, and coordinates on-site training requirements with supervisory team to meet client needs.

Job Qualifications

  • Active Arizona-issued Security Guard License, that is in good standing with the Department of Public Safety.
  • At least two (2) years of Manager / Management experience. Preferably in the private security industry, military, law enforcement or equivalent security service-related field.
  • Ability to communicate with native Spanish speakers is not required, but is a plus.

Job Types: Part-time, Full-time

Pay: $20.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Required)

License/Certification:

  • Guard Card (Required)
  • Drivers License (Required)

Work Location: One location

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