Travel Education Specialist

Overview

Mobility Options by Transdev works with partner agencies to find creative solutions in providing transportation options for passengers with disabilities. We empower freedom to move every day, with reliable and innovative solutions that serve the common good.

The Travel Education Specilaist is responsible for educating participants with various disabilities about public transportation, utilizing a variety of training methods including both classroom and in-field settings. This is a field position where frequent travel is required throughout the county. 

Responsibilities

• Learn about various transportation options within the community
• Promote transportation options that are personalized to each participant’s individual needs
• Educate participants to safely utilize public transit resources in a variety of settings
• Promote transportation programs and /or services through participation at various public events or meetings/outreach events
• Ability to learn, understand, and teach the use of transit maps and schedules
• Must be able to work independently and constructively in a field environment with the ability to meet the commitments on project needs on a timely basis traveling throughout the county.
• Support the safety and well-being of participants at all times
• Capability to utilize MS Outlook to effectively calendar field assignments and all other work related activities
• Maintain ongoing effective communications with management, staff and other respective parties
• Other duties and responsibilities may be assigned

Qualifications

Education/Experience:

• High School Diploma or equivalent; Bachelor’s degree preferred
• 1-2 years’ experience working with seniors/individuals with disabilities
• Bilingual skills - speaking, writing, and reading in English and Spanish
• Knowledge to handle common challenges faced by persons with disabilities in utilizing public transportation systems
• Ability to work with challenges faced by seniors in activities involving general mobility and the use of public transportation systems
• An understanding of the Americans with Disabilities Act (ADA) regulations and other applicable local, state, and federal laws governing the provision of transportation services to individuals with disabilities, preferred
• Effective written and oral communication skills
• Excellent problem solving and critical thinking skills
• Must be able to interact professionally with participants
• Public presentation skills highly preferred
• MS Office computer skills and proficiency in other computer tools such as Google Maps Street view, Skype, & Remote Desktop 
• Valid driver’s license, vehicle insurance, good driving record and reliable transportation

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to react and provide reasonable assistance to participants in the event of an emergency. The employee must occasionally lift, carry, and otherwise transport and/or move up to 50 pounds. The employee is regularly required to sit, stand, walk, and climb stairs. The employee frequently is required to use hands to finger, handle, or feel mostly in the use of a computer keyboard and mouse; reach with hands and arms; and talk or hear. Specific vision abilities required include close, distance, and peripheral vision and depth perception in use of a computer, in driving, and in navigating public transportation systems. 

Pre-Employment Requirements:

• Drug testing and background check

• Testing related to job requirements

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

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