What are the responsibilities and job description for the Customer Service Representative position at Transmission Doctor and Auto Care?
**Job Overview:**
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
**Duties:**
- Handle incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Resolve customer complaints and issues in a professional manner
- Process orders, returns, and exchanges
- Upsell products and services to customers
- Conduct outbound calls to follow up with customers
**Qualifications:**
- Strong communication skills in English
- Previous experience in customer service or sales preferred
- Ability to analyze customer needs and recommend appropriate solutions
- Experience with outbound calling is a bonus
Join our team and enjoy competitive pay, opportunities for career growth, and a dynamic work environment. If you have a passion for customer service and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- On-the-job training
- Paid time off
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Ability to Commute:
- Alachua, FL 32615 (Preferred)
Ability to Relocate:
- Alachua, FL 32615: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $30