Dispatcher

POSTED ON 11/28/2022 AVAILABLE BEFORE 4/8/2023

Job Posting for Dispatcher at Treasure Island Resort & Casino

* Hourly shift differential for swing and grave shifts *
$2.00 an hour additional for swing shift
$2.00 an hour additional for grave shift

SUMMARY: To operate and care for the Security communication center. Responsible for a high level of guest service as described in your departments guest service standards.



ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Use a multi-channel radio network to receive / transmit messages, allocate resources and direct the assignment of Officers and other department staff
  • Receive and record radio, telephone and fax messages
  • Prepare reports and maintain logs and dispatch records
  • Monitor multiple alarm systems and close circuit cameras
  • Receive, acknowledge and validate alarms and initiate response teams as applicable
  • Oversee, maintain and verify the key control system ensuring system integrity and initiate investigation of alarms
  • Initiate requests for and direct off-property emergency response resources
  • Maintain and safeguard communication center equipment
  • Perform Officer duties as needed

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
  • High School Diploma/GED or equivalent experience
  • 1-year experience and/or training in dispatching numerous individuals

Preferred:
  • 1-year experience and/or training in law enforcement, security or related field

Skills
Required:
  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
  • Strong written, verbal and interpersonal communication skills
  • Strong problem solving and conflict resolution skills

Abilities
Required:
  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to serve both internal and external customers
  • Ability to speak in a clear, concise and pleasant voice

REQUIRED TRAINING
  • CPR/First Aid training

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