Human Services Employment Specialist

Triangle’s Expectation of Employee 

• Adheres to Triangle policy and procedures. 

• Fosters a positive, solution-oriented culture consistent with Triangle’s mission. 

• Promotes employment, self-advocacy, and independence across programs and participants. 

• Acts as a role model within and outside of Triangle. 

• Maintains a positive and respectful attitude towards participants, staff, and community partners. 

• Communicates regularly with supervisor.  

• Demonstrates flexible and efficient time management and ability to prioritize workload. 

• Consistently reports to work on time prepared to perform duties of position, with a willingness to flex hours as needed. 

Primary Responsibilities  

• Equips individuals with disabilities with job readiness skills to secure employment. 

• Creates an inviting, exciting, innovative, learning environment. 

• Takes lead in developing and implementing activities and employment opportunities focused on personal and professional development. 

• Produces weekly supported employment schedule. 

• Consistently connects with community employers in order to identify or create employment opportunities for individuals.  

• Establishes opportunities for job shadowing and training with local community businesses. 

• Develops job leads and cultivates employer relationships to enhance community partnerships. 

• Monitors individual job performance, attitude, and behavior for appropriateness. 

• Provides individualized support to individuals when necessary, both during programming and 1:1 job coaching  

• Proactively communicates with families over employment progress and needs. 

• Provides supports to individuals and assists in developing natural supports to ensure integration and increased or maintained independence in the community. 

• Trains and develops independence skills related to employment, such as travel training, hygiene, self-advocacy, etc. 

• Provides transportation for groups or individual career seekers to interviews, employment assessments, job searching, and other employment activities in the community. 

• Collaborates with Career Services/Work Force Development departments to execute supported employment jobs, including production goals. 

• Properly trains and manages direct care staff working supported employment sites to meet employer goals. 

• Communicates in a professional manner with employers and trouble shoots issues at supported employment sites with all relevant parties. 

• Works with Case Management team to ensure individual’s ISP goals are being met. 

• Participates in ISP meetings with Department of Developmental Services, participants, and their families or other members of their support team as needed. 

• Takes direction from Site Manager to collect accurate data as needed for ISP’s, behavior plans, monthly progress notes, etc. 

• Submits billing and related progress notes on a daily basis utilizing Penelope software. 

• Contributes to monthly ISP goal tracking notes. 

• Other duties as assigned. 

Daily 

• Performs 1:1 job development with or on behalf of participant and complete documenting/ billing in database. 

• Adjust supported employment schedule as needed. 

• Provides direct care/ group site supervision when necessary. 

• Prepares and executes lessons to foster personal and professional growth. 

• Knows and adheres to all safety policies and emergency procedures. Know basic emergency facts regarding participation. 

• Maintains up to date case notes, employment records, schedules, etc. 

Weekly 

• Provides services and bills for 20 hours of 3168 or 3180 on a weekly basis. 

• Plans and facilitates 1 hour job clubs once a week for groups of 4-6; bills services accordingly. 

• Checks in with appropriate parties on a weekly basis to share applicable progress, challenges, and ISP and behavior data. 

Yearly 

• Reaches department placement/ annual goals set by Site Manager and Department 

• Participates in progress meetings (ISP, behavioral etc.) as requested. 

As Needed 

• Meets 1:1 with caseload.  

• Completes reports, observations, career readiness assessments, and job coaching as requested. 

• Develops 10 employer relationships/leads per month. 

• Places 10 participants in competitive, integrated employment (not in supported group sites) 

• Participates in biweekly team meetings.  

• Meets with Site Manager on a monthly basis for supervision and as needed. 

• Quality checks client payroll, production goals, and other items as needed for supported employment sites. 

• Communicates with employers and proposes implementation/production goals, fields questions in a professional manner. 

• Flexes work week as required by employment sites and job coaching schedules; informs Site Manager of any changes. 
   

Qualifications 

• Associates or Bachelor's Degree preferred. 

• One to three years of Human Services or Sales experience preferred.  

• First Aid and CPR or willingness to become certified.  

• Massachusetts Driver's License and clean driving record required. 

• Personal vehicle required. 

• Must clear state and federal background check. 

Language Skills  

• Ability to verbally communicate. 

• Ability to read, analyze, interpret, and write documents.  

• Ability to respond and navigate common inquiries or complaints from regulatory agencies, or family members.  

Americans with Disability Specifications