What are the responsibilities and job description for the Regional Care Manager (Northern Region) position at TRILLIUM HEALTH RESOURCES?
Pay Plan Title: Care Manager
Working Title: Regional Care Manager (Northern Region)
Cost Center: 85/Plan Based Care Management
Position Number: 41029
FLSA Status: Non-Exempt
Reporting/Hiring Manager: Dr. Greer
Posting Salary Range: $50,000 - $63,000
Office Location: Remote in NC
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 28 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.
Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.
At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.
What We’re Looking For
Trillium Health Resources is seeking a Regional Care Manager to join our Regional Care team. This position plays a vital role in ensuring members receive whole person-centered care to meet their individual and complex physical, mental health, and social needs. The Regional Care Manager is responsible for engaging with members, and their caregiver/legal guardian as appropriate, to conduct comprehensive assessments, develop individualized care plans, and coordinate care and other supports for members. The Regional Care Manager serves as the single point of contact for members and works with a multidisciplinary care team, including primary care providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians, to promote continuity of care and quality care for each member. This role will work directly with members to establish personalized lifestyle goals while assuring the quality and use of cost-effective resources.
On a typical day, you might:
- Facilitate comprehensive assessments of members’ needs and evaluate results to determine the appropriateness and effectiveness of care.
- Ensure the initiation and continuance of integrated care plans that incorporate a member’s physical health, mental health, social supports, lifestyle, community involvement, and risks to well-being, among others.
- Consults with providers to gather and share information relevant to each member’s care including care management comprehensive assessments and reassessments.
- Assist in planning care transitions to prevent adverse outcomes/readmissions for members moving from one clinical setting to another.
Employee Benefits:
Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:
- Flexible Work Schedules
- Health Insurance - no premium for employee coverage
- Flexible Spending Accounts
- Paid Time Off (PTO) of 23 days, plus 10 paid holidays within first year of employment
- NC Local Government retirement pension, plus 401k with 5% employer match & immediate vesting
- Public Service Loan Forgiveness Qualifying Employer
Qualifications:
Education: Associate’s degree with RN licensure, Bachelor’s degree based on required experience, or Master’s degree based on required experience. Preference to a degree in a field related to health, psychology, sociology, social work, nursing, or any other relevant human services field.
Experience: Must meet Qualified Professional status. Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR
A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
Additionally, if serving members with Long Term Services and Support (LTSS) needs, the care manager, must meet the minimum QP requirements defined above and shall additionally have at a minimum two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
License/Certification: May be required as noted above
Must have a valid driver’s license
Must reside in NC to be considered for remote status
Deadline for application: March 14, 2023
To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:
- Employer Name
- Dates of service (month & year)
- Average number of hours worked per week
- Essential duties of the job as related to the position you’re applying for
- Education
- Degree type
- Date degree was awarded
- Institution
- Licensure/certification, if applicable
After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.
The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.
Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.
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Salary : $50,000 - $63,000
