Staffing Clerk Remote

The Staffing Clerk will work remotely between the hours of 3:00 p.m. – 11:30 p.m. EST, Monday thru Friday. There is a weekend rotation working every third weekend.

FirstChoice is Trinity Health's travel pool of healthcare clinicians which exclusively supports facilities within the Trinity Health system. The FirstChoice Staffing Clerk assigns a variety of patient care resources to patient care units throughout our various campuses. Utilizes in-depth knowledge of unit, departmental, and organizational policies to guide appropriate placement of resources. Collaborates with nursing and unit based leadership as resources are moved fluidly throughout the organizations.

ESSENTIAL FUNCTIONS

• Schedules and reassigns staff to ensure the most qualified, cost-efficient staff are matched to the current needs and by applying and adhering to hospital, nursing, and Central Staffing Office policies and procedures.
• Communicates regularly with unit-based leadership and staffing colleagues in all hospitals to discuss resources needed, opportunities for colleague reassignment, and admission capacity.
• Communicates directly with patient care colleagues through a variety of methods for the purpose of increasing the colleagues’ availability and flexibility to meet the needs of the patient care units. Schedules available colleagues to open shifts.
• Enters accurate scheduling, attendance, and timekeeping information into appropriate scheduling software packages. Generates a variety of reports from different programs to provide an accurate illustration of where current resources are assigned.
• Assists in orientation and training of new staffing Clerks. Recommends appropriate changes in staffing policies as needed to promote efficient and effective assignment of resources.
• Reports any identified or unresolved problems to appropriate Central Staffing Office leadership for additional follow up.
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Assists in identifying problems and providing problem resolution as needed.

MINIMUM QUALIFICATIONS

• Must possess a familiarity with staffing procedures as normally obtained through a High School diploma or equivalent combination of education and experience. Additional formal clerical and computer training desirable.
• Two (2) or more years of staffing and scheduling experience.
• Prefer acute care healthcare scheduling
• Ability to communicate effectively, both verbally and in writing with others internal and external to the organization.
• Strong attention to detail. Ability to work in a fast paced, high performing environment.
• Proficient with at least one word processing package and one spreadsheet package. Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
• Telephone skills and ability to operate office equipment such as personal computers, copies, FAX machines, and printers.
• Ability to exercise independent judgment to set work priorities.
• Organizational skills to prioritize multiple tasks and adapt quickly to changes and interruptions.
• Accuracy, attention to detail and time management skills.
• Interpersonal skills to effectively communicate with a wide range of staff in order to relay and obtain information.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Hourly Pay Range

$16.49 - $24.73

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.