Technical Applications Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Essential Duties and Responsibilities

• Respond to routine technical inquiries from internal or external customers
• Review application requirements and make battery and/or system recommendations
• Analyze and determine cause of failure to assist Customer Quality team (field complaints, RMA, and warranty claims)
• Conduct field testing and data collection of customer application systems to evaluate battery compatibility
• Prepare and present product- and application-related materials
• Review and update sales support materials (datasheets, instruction manuals, website, etc)
• Request and monitor validation testing of chargers/algorithms, systems, and application-specific equipment
• Assist with testing to support Marketing and Product Engineering as needed
• Perform routine golf course evaluation testing
• Perform field and data monitoring studies
• Perform testing, analyze data, and report results for specific engineering studies that may be assigned
• Interpret and summarize data and test results to generate reports
• Review customer site data and provide troubleshooting, maintenance, and diagnostic recommendations
• Provide on-site customer support
• Conduct or assist with field testing, including on-site installation and monitoring
• Other related tasks that may be assigned

Qualifications

To be successful at satisfactorily performing the duties, the individual will possess the following traits and basic skills.

• Good computer skills – including Microsoft Excel™, Word™, and PowerPoint™
• Ability to analyze data and create written reports that accurately relay the conclusion(s)
• Ability to learn quickly and adapt to changing environment
• Good communication and interpersonal skills
• Effective analytical and problem-solving skills
• Detail-oriented, organized, and capable of working on many tasks simultaneously
• Ability to perform with minimal supervision
• Basic understanding of chemistry and electricity

Education and Experience

• Associates Degree in Engineering Technology or related field
• 2 or more years of electrical testing and data analysis experience
• Experience with data acquisition equipment
• Experience working with large databases (non-Excel)
• Basic understanding of electrical and electrochemical principles
• Battery testing experience is a plus
• Lead-acid battery manufacturing experience is a plus

Working Conditions

• Must be able to lift 50 lbs.
• Must be able to sit or stand for extended periods of time
• Must have finger dexterity for typing/using a keyboard
• Must have a valid driver’s license
• Must be able to work outside normal business hours as needed to accomplish objectives
• Must be able and willing to travel (overnight travel may be required)

Additional Job Description

All U.S. employees are required to be vaccinated against the COVID-19 virus at time of hire or provide documentation of disability, medical reason, or sincerely held religious belief. If, at time of hire, the employee is partially vaccinated, they will be required to provide proof of full vaccination status within 30 days immediately following the first date of employment. Vaccination is not an option but a condition of employment. If an employee cannot receive the COVID-19 vaccine due to a disability, medical reason, or sincerely held religious belief, they will be required to follow C&D Technologies, Inc.’s process to apply for an exemption or accommodation.

if you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!