What are the responsibilities and job description for the Public Space Attendant position at Troon?
SUMMARY
The Public Space Attendant position at Juniper Preserve will be knowledgeable about all public spaces including the Lodge, Clubhouse, Trailhead, Spa, Comfort Stations, Maintenance (Building D), and laundry. This position will be responsible for maintaining an exceptional standard of cleanliness throughout all these facilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- The Lodge:
- General Cleaning of the Lobby of the hotel including glass doors, stairs, elevators
- Empty trash and replace can liners
- Dust and wet mopping floors
- Dusting high and low
- Trailhead:
- General cleaning of entire Trailhead
- Maintain Pool towels throughout building as needed daily
- Empty trash and replace can liners
- Dust and wet mopping floors
- Dusting high and low
- Windows
- Monitoring and reporting maintenance needs
- Locker rooms and restrooms cleaned and stocked regularly throughout all shifts
- Linens cleaned, organized and inventoried when required
- Work independently, managing pace for workload
- Review special events and assignments daily
- Assist in cleaning units as needed
- Clubhouse:
- General cleaning of entire Clubhouse
- Empty trashes and replace can liners
- Dust and wet mopping Floors
- Dusting high and low
- Windows
- Monitoring and reporting maintenance needs
- Locker rooms and restrooms cleaned and stocked regularly throughout all shifts including towels
- Linens cleaned, organized and inventoried when required
- Sales/Comfort Stations/Maintenance:
- General cleaning of all other facility buildings including Maintenance building D, Comfort stations, Community Services, Sales
- Dust and wet mopping Floors
- Dusting high and low
- Windows
- Monitoring and reporting maintenance needs
- Locker rooms and restrooms cleaned and stocked regularly throughout all shifts
- Linens cleaned, organized and inventoried when required
Guest Contact:
- Maintain a respectful, friendly and helpful attitude when meeting or greeting any members or guests of members.
- Assist when necessary in arrivals / departures or other guests’ needs.
General:
- Must be 18 years old
- Able to read, write and follow directions
- Physical ability to lift 20 pounds frequently, bend, stretch and climb stairs
- Exhibit good reasoning, problem solving, public relations and employee relations
- Ability to work as part of a team
- Willing to work evenings, weekends and holidays. Be flexible in days and hours
- Manages workflow effectively and in an organized and timely manner
- Able to effectively handle multiple tasks
- Incorporates safe work practices in job performance
- Regular and reliable attendance
- Maintains a professional standard at Juniper Preserve including, but not limited to, appearance, interaction with members, associates, guests of the club, verbal discussions and written correspondence
- Does not discuss work related issues with members and resort guests
- Supports and adheres to the CORE Values (ie. “The T.R.I.P.”) and Service Fundamentals, and Guest Service Philosophy as defined by the Company
- Maintains positive attitude and the flexibility to take on new and different tasks as assigned by the Facilities Manager and Housekeeping Supervisors
QUALIFICATIONS
- Required:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- High School Diploma or equivalent preferred
- Must be able to read and understand written and oral instructions
- Must be able to comprehend topics of a conceptual nature
WORKING CONDITIONS
- Will range from 100% inside to outdoor when relocating between buildings
PHYSICAL DEMANDS
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While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle or feel; reach with hands and arms; talk and hear
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The employee is required several times in a day to stand; walk; climb stairs or ladders; and stoop, kneel, crouch or crawl
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Occasionally may be needed to lift 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth of perception, ability to adjust focus
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