What are the responsibilities and job description for the Server server position at Troutbeck?
Our bartender / servers make $39 / hr on average over the year! Even more in the upcoming peak summer / fall seasons!!
About Troutbeck
Come be a part of history at Troutbeck, a gorgeous 250-acre estate hotel retreat in Amenia (NY) right on the northeastern border of NY with CT.
Originally a sprawling private estate with a vibrant history, Troutbeck is more than an estate hotel with best-in-class amenities it’s a destination for inspiration, restoration, and community building.
It is a place to build memories.
Who We Are
We have been home for centuries to naturalists, poets, and romantics. We value our staff, our guests, our community, and are committed to preserving the environment we inhabit.
Our culture is all about collaboration, dedication, and best-in-class customer service. Details matter at Troutbeck. We love what we do, and we love rolling up our sleeves to help each other in any department, in any way.
When any one person or department succeeds we all succeed!
Main Duties
- Mix of Server and Bartender shifts as needed. Both roles get the same portion in the tip pool! $$
- Prepare alcoholic and non-alcoholic beverages for bar, restaurant, and pool patrons.
- Interact with guests, take table and / or drink orders, and serve in a fine dining establishment with an emphasis on exquisite customer service.
Includes age verification according to NYS law.
- You will plan and present the bar menu.
- A beverage knowledge expert who can work with servers and guests on making changes, or recommendations on drinks to meet customer requests.
- You will educate and coach servers on beverages to ensure the highest level in service to our guests.
- Restock and replenish bar inventory and supplies.
- Ad-hoc support for special projects may be assigned.
Requirements
- 3 years as a Bartender and Server in a fine dining establishment is preferred, 1 year in a fast-paced customer service centric environment is required.
- Computer literacy, Micros knowledge preferred but not required.
- Proven success in mixing, garnishing, and serving drinks.
- Proven success in serving tables and culinary knowledge.
- You must be able to move independently around the grounds, including on gravel paths.
- You must be able to lift items up to 50 lbs as needed.
- Must be able to stand for extended periods.
Who You Are
You are a naturally service minded and collaborative individual. You are always willing to jump in, roll up your sleeves and help any department with any task.
Not my job’ is not in your vocabulary.
You understand what it means to be a Brand Ambassador!
- You are a proactive problem solver, who understands that different mind-sets and backgrounds lead to better solutions.
- You are punctual and accountable. You know that responsibility and reliability are key to success.
- You are a team player. When one of us succeed We all succeed!
What We Offer :
- A benefit package which includes paid time off, medical, dental, vision, 401k, and an employee assistance program.
- 10 Paid Holidays per year, plus vacation and sick time!
- Employee discounts for food and rooms when you are not working. A free meal for 2 in our dining room is offered quarterly for you to experience our newest seasonal offering.
- Free family-style meals are served at 11am and 4pm when you are working.
- A culture that values learning, development, and internal promotions when appropriate.
Last updated : 2024-04-24
Salary : $39
