What are the responsibilities and job description for the Shop Manager position at TruckPro?
TruckPro LLC is one of the nation's largest independent distributors of heavy-duty truck and trailer parts with over 150 retail locations and 80 maintenance and repair service locations nationwide. We are rapidly growing in ways that are making an important difference in the commercial trucking industry.
TruckPro offers a stimulating workplace based on open collaboration, personal development and future opportunity. Our continued success thrives on the attraction and retention of spirited people who share our passion for service. TruckPro is driven by a unique company culture that values knowledge, experience, and the importance of offering our customers an incomparable depth of product and application expertise.
General Shop Manager / LOCATION
Full-Time / Exempt
General Shop Manager is responsible for planning, controlling, and directing the repair of medium to heavy duty trucks and all models of trailers. This position acts as a customer service representative to develop sales relationships with customers and company associates.
Key Responsibilities Include:
- Identify and diagnose problems to drive solutions and alignment with culture, values and business needs
- Develop strategy to increase service business as to utilize all technicians efficiently
- Ensure customers are informed on completion times, services expenses, and possible changes
- Hire, develop and lead technicians and supervisor
- Ensure compliance with environmental, health and safety requirements
- Oversee and participate in the development, implementation and maintenance of annual operating budgets, ensuring that operations are managed within the established guidelines
- Monitor the profit/loss of each job and the department
- Monitor the daily production of shop to ensure that all production standards are met and consistent with pricing schedules
- Maintain a clean and safe shop
Successful Candidates Will Have:
- Associate's Degree or Technical certificate in heavy duty mechanics
- Automotive Service Excellence certification appropriate to the job or equivalent
- Five plus years of relevant service or shop leadership experience
- Heavy duty industry experience
- Valid driver's license with good driving record
How To Apply:
- Please submit a resume for review and complete the brief online application at truckpro.com/careers
- While we sincerely appreciate all applications, only those candidates selected for interview will be contacted
- Please note the selected candidate will be required to successfully complete a background check
