Store Manager

AMAZING OPPORTUNITY !!

True Society is a luxury bridal boutique located in Mesa/Phoenix with an outstanding reputation for dress selection, inclusivity, brides experience and stellar customer service.

We are now hiring for a FT Bridal Store Manager to join our amazing team. You will work a fixed weekday schedule, with Saturdays and Sundays required.

You MUST have at least 12 months experience working either as Bridal Sales Consultant, Bridal Leadership, Retail Management or a Sales Management role .

Candidates without this experience will not be considered. This role will be a mixture of operations, leadership, sales and customer service .

We are looking for candidates who are capable of maintaining the highest standards of customer service in order to best service our brides.

Your primary responsibilities will be as follows:

• You may conduct bridal appointments with our brides and their groups to educate them on our bridal shopping selection and experience. Ultimately help the bride find her perfect dress and accessories then take accurate measurements and complete paperwork.
• You will receive weekly shipments of brides gowns along with assisting with placing brides special orders for their dress. You must be very detailed oriented and pride yourself on accuracy.
• You will work with the District Manager / Ownership in order to identify, preempt and resolve any and all customer service issues related to any aspect of the wedding dress process, in order to maintain the excellent reputation of the business.
• You will be expected to help to answer the phone and answer questions from potential brides, and maintain the highest standards of customer service and professionalism at all times.

Job requirements:

• You MUST have at least 12 months experience working either as a Bridal Sales Consultant, Bridal Leadership, Retail Management or a Sales Management role .
• Consistent 5 day with Saturdays AND Sundays required.
• PERK* No late retail hours or holidays*.
• We are a small in store team but large growing company with career growth opportunities. Focused, passionate, energetic and hard-working individuals who enjoy working as part of a team.
• To apply and be considered :_ TO BE CONSIDERED_-Please send a resume plus a cover letter written specifically for this job explaining why you think you would be a good candidate to join our team.

Pay: Salary plus Bonus

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• Health insurance
• Paid time off

Shift:

• Day shift

Application Question(s):

• Which of these is most central to the sales process?

A. Lead qualification
B. Product design
C. Market research
D. Manufacturing efficiency
E. Inventory management

• Ahmad is working with his team when another supervisor comes up to him and says, "You should keep an eye on the incompetent people who work for you. They left a mess yesterday that my team had to clean up." Ahmad was unaware of the incident.

What should Ahmad say to her?
A. Tell her that he'd prefer to talk about it in private later
B. Tell her that she's being unprofessional
C. Ask her if she has proof that his team left the mess
D. Thank her for letting him know and promise to talk to his team
E. Apologize for the mess on behalf of his team

• A prospective client tells you she has used your main competitor for 10 years and likes their product.

What would you do?
A. Ask what she would change about your competitor’s product
B. Acknowledge the long-standing relationship, but tell her you should be her supplier
C. Tell her about your product and leave a sample
D. Highlight your competitor’s drawbacks and how your product is superior
E. Thank her for her time and ask for referrals you can pursue

Experience:

• Customer service: 2 years (Required)

Ability to Commute:

• Mesa, AZ (Required)

Ability to Relocate:

• Mesa, AZ: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $70,000