What are the responsibilities and job description for the Regional Manager - St. Louis, Missouri position at TrueCar?
TrueCar is a leading automotive digital marketplace and we are on a mission to make car buying and selling easy, transparent and efficient. We work to empower consumers with data, and foster connections with our network of Certified Dealers who share our belief that truth, transparency and fairness are the foundation to a great experience. We forge partnerships to power car buying programs for some of America's most trusted brands. And we continually innovate to provide useful tools, research, market context and pricing transparency to help consumers feel empowered and confident all throughout their journey.
As consumers' priorities and shopping habits shifted, so did we. We are building a modern day marketplace and invite you to come join the TrueCar Crew. You can have a real & direct impact on our journey as we continue to evolve and revolutionize the car buying and selling experience. We are seeking talented individuals who are excited by our mission to revolutionize & elevate the car buying & selling experience.
TrueCar envisions a world where car shopping is an uplifting experience. Our shopping experience helps buyers consider choices from every angle, builds confidence in their decisions, and enables every step of the process with tools and information that make car buying easy. Ultimately, TrueCar is helping people in the second largest purchase they will make in their lives. We're removing the complexity out of buying a car, using technology and personalization, to create a one-of-a-kind experience that transforms car buying and ultimately people's lives.
Come join the team and help us accomplish our mission. TrueCar maintains a Dynamic Workplace, allowing employees to have their primary workstations at home, with office space in Santa Monica, CA and Austin, TX to be made available to individuals and teams to use as needed. Employees enjoy excellent benefits (health/vision/dental coverage, 401k with contribution matching, equity, etc.) as well as perks like monthly credits for at-home food delivery, internet/mobile phone service coverage and fitness expenses.
About the Job:
The Regional Manager is a TrueCar account consultant responsible for dealer relationships in assigned book of business including single store and multi-unit Franchise, Independent and Key dealer groups. Key areas of responsibility include account management, training and development and book of business growth, success and retention though remote and onsite consultations.
What you'll do:
- Consult and train dealerships on TrueCar value proposition and Retail Solutions strategy
- Identify key clients to bring onto the TrueCar network and work with Sales team to show value and close new business
- Ensure clients have the resources available to enable their success on the TrueCar platform using all available self-service collateral and training and performance reporting
- Advocate for Dealer success to reduce churn and problem solve issues as they arise
- Document activity as required in Salesforce to allow insight and full account management across teams
What you'll need:
- High School Diploma or GED required.
- 5 or more years account management experience with ability to consult dealer partners on best practices and influence decision making to ensure success on TrueCar platforms
- Tech-savvy with the ability to understand, interpret and present data with a consultative approach
- Grasps new concepts quickly with an open mind for change and a willingness to solve problems
- Ability to travel in territory as needed for day and/or overnight trips up to 50%
Nice to have:
- Bachelor's degree preferred
- Retail automotive experience
About TrueCar:
TrueCar is a leading automotive digital marketplace that enables car buyers to connect to our nationwide network of Certified Dealers. We are building the industry's most personalized and efficient car buying experience as we seek to bring more of the purchasing process online. Consumers who visit our marketplace will find a suite of vehicle discovery tools, price ratings, and market context on new and used cars - all with a clear view of what's a great deal. When they are ready, TrueCar will enable them to connect with a local Certified Dealer who shares in our belief that truth, transparency, and fairness are the foundation of a great car buying experience. As part of our marketplace, TrueCar powers car-buying programs for over 250 leading brands, including AARP, Sam's Club, and American Express. Nearly half of all new-car buyers engage with TrueCar powered sites, where they buy smarter and drive happier.
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Your TrueCar Experience
As a crew member, you'll be primarily based out of your home as a part of our Dynamic Workplace strategy. We provide additional benefits & perks to assist our crew members in having a sustainable home workstation including monthly credits for at-home food delivery, internet/mobile phone service coverage and furniture & equipment for your space.
You will receive excellent benefits that includes, but isn't limited to: 100% employer-paid health/vision/dental premium, 401k with contribution matching, equity for eligible roles, a wellness reimbursement program, a learning & development reimbursement program, and charitable contribution matching. We recognize that everyone needs an occasional recharge, so we offer a flexible PTO policy for exempt TrueCar Crew along with a generous PTO accrual policy for non-exempt TrueCar Crew, in addition to 11 company paid holidays and 1 floating holiday. In short, we care deeply about our crew members and build employee-centric programs that prove it.
At TrueCar, we believe in the power of diversity to build a deeper understanding of our consumers and partners and drive innovation in our products. We welcome a workforce that reflects all the diversity of car buying consumers. We encourage everyone interested in our company mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that is protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. In addition, TrueCar will provide reasonable accommodations for qualified individuals with disabilities.
TrueCar does not accept unsolicited agency submissions.
If you are based in California, we encourage you to read this important information for California residents linked here.
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Job Type: Full-time